Joseph Shomali
Ste-Anne-De-Bellevue,Canada
Summary
Enthusiastic and reliable, takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues in atimely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
9
9
years of professional experience
Work History
Waiter
ACADEMIE RESTAURANT
11.2022 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Food Runner / Busser
LUCILLES RESTAURANT
05.2023 - Current
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for customers
Sales Representative, Door to Door Agent
OSL BELL Canada
10.2021 - 10.2022
- Knocking on 150 to 200 doors a week, selling Bell Canada services, Setting up meetings with potential clients, Preparing group projects and presentations (PowerPoint, Salesforce),
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
Delivery
AMAZON
05.2021 - 09.2021
- Delivering 200-250 packages a day, Driving a sprinter van all over Montreal Quebec (Familiar with the Area)
- Improved customer satisfaction by providing timely and accurate deliveries.
- Ensured vehicle maintenance for optimal performance and safety during delivery tasks.
Sales and Receiver
BUREAU EN GROS
01.2018 - 04.2020
- Dealing with costumers and sales related questions, Creating orders and transfers for store products, Filing paperwork for customers returns and transfers, Using the skyjack to manage the pallets
- Increased efficiency in the receiving process by implementing new inventory management systems.
Receiver
AL-AMANA SUPERMARKET
01.2015 - 08.2017
- Receive and stock merchandise shipments, Inventory check, Balancing cash register and generate reports, Ability to work as part of a team and initiative independent of direct supervision
Education
Bachelor of Commerce - Finance Major -
CONCORDIA UNIVERSITY
01.2027
High School Diploma (Grade 12) -
JERUSALEM SCHOOL OF BETHLEHEM
01.2018
Skills
- Multitasking
- Conflict resolution
- Service Quality
- Attention to detail
- Memory retention
Languages
English
Full Professional
French
Full Professional
Arabic
Full Professional
Availability
Full Time
Monday, Wednesday, Thursday, Friday, Saturday
Timeline
Food Runner / Busser
LUCILLES RESTAURANT
05.2023 - Current
Waiter
ACADEMIE RESTAURANT
11.2022 - Current
Sales Representative, Door to Door Agent
OSL BELL Canada
10.2021 - 10.2022
Delivery
AMAZON
05.2021 - 09.2021
Sales and Receiver
BUREAU EN GROS
01.2018 - 04.2020
Receiver
AL-AMANA SUPERMARKET
01.2015 - 08.2017
Bachelor of Commerce - Finance Major -
CONCORDIA UNIVERSITY
High School Diploma (Grade 12) -
JERUSALEM SCHOOL OF BETHLEHEM
Similar Profiles
mohamed amine zemmamouchemohamed amine zemmamouche
entraineur chargé des gardiens de buts at ESBA / ACADEMIE YACINE HAMMADOU/ACADEMIE OM ALGERIE/entraineur chargé des gardiens de buts at ESBA / ACADEMIE YACINE HAMMADOU/ACADEMIE OM ALGERIE/
Raihane GhoussouneRaihane Ghoussoune
Secrétaire de direction at ACADEMIE INTERNATIONAL DES SCIENCES PARAMEDICALES PRIVEE AL KENDY 1Secrétaire de direction at ACADEMIE INTERNATIONAL DES SCIENCES PARAMEDICALES PRIVEE AL KENDY 1
RÉGIS BOUCHARDRÉGIS BOUCHARD
Entraineur Section Féminine et Référent scolaire at ACADEMIE DIOMEDEEntraineur Section Féminine et Référent scolaire at ACADEMIE DIOMEDE
Shurui WangShurui Wang
Research Assistant at McGill UniversityResearch Assistant at McGill University
Stephany MoujallyStephany Moujally
Executive at Arthur Murray Franchised StudiosExecutive at Arthur Murray Franchised Studios