Joseph Okafor
Toronto
Summary
Strategic and organized Bilingual professional with over seven (7) years of dedicated experience in administrative and program management, specifically tailored to excel in an Operations Coordinator role. Proven expertise in Project Management Methodologies, Stakeholder Management, Budgeting, Contract Management, and Process Management. A results-driven individual with a keen eye for detail, ready to contribute to the seamless coordination of operations and ensure optimal efficiency within your team.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Bilingual Field Operations Coordinator
CSN Collision Centres
07.2023 - Current
- Orchestrated project management workflows for assigned projects, enhancing efficiency and project delivery. Implemented streamlined processes that led to a 25% reduction in project completion times.
- Coordinated new location onboarding with Licensees and various CSN departments. Developed reporting templates using PowerBI, Excel, and SQL, leading to > 20% improvement in onboarding processes.
- Translated complex technical documents from French to English and vice versa. Drafted multiple communication materials for diverse stakeholders, ensuring nuanced and accurate communication.
- Designed highly informative reports and created data visualizations using PowerBI, Excel, and SQL, providing actionable insights for strategic decision-making.
- Collaborated with managers to develop and implement procedures, policies, and processes, fostering a structured and compliant operational environment. Contributed to a 30% improvement in day-to-day operations.
- Coordinated operational tasks , streamlining processes and ensuring efficiency. Achieved >15% improvement in task execution timelines.s
Project Officer
ICMPD
09.2021 - 06.2023
- Implemented administrative activities and processes to support the organization of project events, workshops, and meetings. Improved event efficiency, resulting in >40% reduction in organizational costs.
- Assessed capacity-building needs, designed, and delivered workshops on ICMPD professional ethics. Enhanced organizational capabilities, leading to a 25% improvement in professional standards.
- Managed end-to-end logistics for project activities, including visa arrangements, flight bookings, meeting facilities, accommodation, social programs, catering, audio-visual equipment, name tags, and logistics for arrivals and departures. Improved logistical efficiency, resulting in a 30% reduction in planning time.
- Monitored and tracked over 3 project implementations, ensuring compliance with the Monitoring & Evaluation (M&E) tracker. Provided oversight and execution of M&E activities, with a particular focus on results and impacts. Achieved a 20% increase in project performance.
- Made visa arrangements, flight booking, organized meeting facilities and accommodation, social program, catering, audio-visual equipment, name tags, and logistics for arrivals and departures
- Examined technical requirements of projects and appropriateness of implementation of technical activities, including program monitoring, evaluation, and reporting
- Drafted and evaluated grant applications, proposals, concept notes and supporting documents based on the funding requirements of the donors.
Administrative and Program Manager
ECOWAS High Commission
02.2018 - 01.2019
- Translated documents into other languages and was commended for quick-thinking and resourcefulness while also making sure cultural references were considered
- Provided protocol service including Airport reception and immigration formalities
- Attended conferences, worked as guides, and revised drafts
- Ensured cooperation and good relationship between various entities, including individuals, organization, corporations, and foreign bodies
- Trained 55 high-end individuals on the benefits of multilingualism.
Administrative & Program Manager
French Institute - France Embassy
05.2015 - 05.2016
- Provided protocol services including airport reception and immigration formalities
- Successfully led projects as assigned by Manager
- Provided visa advisory, documentation and issuance
- Translated highly classified document from French to English and vice versa
- Successfully organized The France Education Fair 2016 held at Sheraton Hotel Abuja
- Provided excellent Administrative support in Campus France Space and was given a letter of recommendation
- Prepared visa applicants for interviews, advised on visa types, and scheduled related appointments with Nigerian Civil Society with regards to cultural exchange
- Assisted students successfully gained admission into prestigious schools in France.
Education
Bachelor of Arts - Foreign Languages And Literary Studies
University of Nigeria Nsukka
Enugu, Nigeria 2010.08 - 2014.09
Skills
- Project Management
- Process Management
- Clear Communication
- Prioritization
- Delegation
- Budgeting
- Stakeholder Management
- Negotiation
- Organization
- Leadership
- Contract Management
- Strategic Planning
- Detail Orientation
- People Management
- Microsoft Office Suite
Languages
English
French
Timeline
Bilingual Field Operations Coordinator
CSN Collision Centres
07.2023 - Current
Project Officer
ICMPD
09.2021 - 06.2023
Administrative and Program Manager
ECOWAS High Commission
02.2018 - 01.2019
Administrative & Program Manager
French Institute - France Embassy
05.2015 - 05.2016
Bachelor of Arts - Foreign Languages And Literary Studies
University of Nigeria Nsukka
2010.08 - 2014.09
Similar Profiles
Dawn GoriDawn Gori
Controller at CSN Emeryville CollisionController at CSN Emeryville Collision
URSULA TAMKUNURSULA TAMKUN
OFFICE RECEPTIONIST/Administrator at CSN 401 DIXIE AUTO COLLISIONOFFICE RECEPTIONIST/Administrator at CSN 401 DIXIE AUTO COLLISION
James FormosaJames Formosa
Customer Service Representative at CSN Zenetec KeswickCustomer Service Representative at CSN Zenetec Keswick