JOSEPH MUGLIA
Ottawa,ON
Summary
Strategic leader with a strong business acumen developed through experience in utilities, construction and manufacturing. Proven experience in management of large management/unionized teams, process development and optimization, team building and leadership, managing consultants and constructors, improving operating efficiencies, and effectively managing costs. Strong focus on both resiliency and recovery following major crises as well as a proven focus on safety culture and the incorporation of safety in all daily operations.
Overview
26
26
years of professional experience
Work History
Director
Hydro Ottawa
01.2019 - Current
- Leads skilled team of over 130 responsible for ongoing meter data collection, operation and system supply of local electricity distribution grid
- Responsible for all metering and meter data services personnel, system office and stations teams
- Responsible for oversight of all grid automation and grid modernization of the utility
- Responsible for safe and reliable operation of over 85 substations within Hydro Ottawa's service territory
- Ensure adequate city-wide supply of electricity is available
- Accountable for health and safety initiatives affecting all employees company-wide, and rollout of specific safety initiatives within the Operations group
- Responsible for gathering of metering and system data for use by the company and provide additional service offerings to customers
- Accountable for complete system control to enable safe and efficient construction and restoration activities throughout the year during major events
- Enable and mentor cross functional teams to automate and modernize the electricity grid across Hydro Ottawa’s service territory
- Accountable for upgrade of the SCADA system to increase functionality of the system office to better serve both internal and external customers
- Recruits, coaches and mentors managers and supervisors
Director
Hydro Ottawa
01.2017 - 01.2019
- Distribution Operations — Lead a team of over 200 employees responsible for ongoing construction, maintenance and operation of the local electricity distribution grid
- Responsible for all field operations personnel, system office and stations teams
- Delivery of the utility’s capital work ($105M) and operational ($65M) programs
- Maintenance and renewal of the distribution system across Ottawa and Casselman
- Accountable for health and safety initiatives affecting all employees company-wide, and rollout of specific safety initiatives within the Operations group
- Accountable for right-sizing fleet initiatives as well as vehicle/crew tracking and wrench time benchmarking through technology
- Recruits, coaches and mentors managers and supervisors
Manager
Electric Distribution, City, Medicine, City of Medicine Hat
01.2012 - 01.2017
- Overall leadership of the electric distribution utility including distribution operations, stations, customer service and engineering
- Responsibilities included plant infrastructure replacement, expansion and outage management as well as daily operations of the city’s electric distribution department
- Delivery of the utility’s capital work ($9M) and operational ($15M) Programs
- Maintenance of both transmission and distribution systems within the City of Medicine Hat and surrounding municipalities
- Accountable for the health and safety program implemented and executed, to maintain a safe working environment for workers and the public
- Support to the Utilities' Commissioner and Chief Administrative Officer regarding matters brought to City Council regarding electric distribution issues
- Ownership of the electric distribution department’s asset management program including health monitoring and renewal planning of all assets
Distribution Services Manager
Toronto Hydro Electric Systems Ltd
01.2007 - 01.2012
- Responsible for a team of 120 management and unionized staff to estimate, design and build complex infrastructure projects for both replacement and expansion of the current distribution system for the western half of Toronto
- Projects included both overhead and underground distribution systems
- Responsible for delivering a $47M capital program for the western half of Toronto
- Responsible for the management of a $22M operating budget
- Management of all staff development, performance contracts and appraisals
- Initiated an alternative jobsite arrangement to help shift company culture and increase productivity of outside workforce
- Responsible for the design and execution of large customer projects within the GTA
- Directly involved in resolution of labour issues, as needed
- Member of joint Operations and Finance team, directly involved in setting yearly divisional budget including capital, operational and headcount budgets
- Directly involved in the recruitment of new staff for both union and management teams
- Developed standard and emergency operating procedures for receiving, handling, storing, shipping and salvaging products
Operations Manager
Enbridge Electric Connections Inc
01.2006 - 01.2007
- Responsible for Operational functions of the company, as well as strategic development of the department and overall needs of the company on a go-forward basis
- Responsible for all processes and process improvements to maintain cost competitive operations
- Responsible for identifying new vendors and service providers, in sync with current business model
- Assistance in conflict resolution between property managers and the organization
- Assistance to Engineering in product development and materials selection for use in field
- Responsible for change analysis and process improvements across various departments to develop best practices
Space & Environment Planning Manager
National Collocation, TELUS
01.2001 - 01.2005
- Largely responsible for growth of equipment space and environment sites from Saskatchewan to Nova Scotia and some US sites
- Project managed many significant sites within TELUS’ central region
- Produced and maintained a yearly capital program in excess of $4M to maintain network space availability.
Manager
Mafic Construction Ltd
01.1999 - 01.2001
- Responsible for all business functions including business development and strategy, field crews, project management, workload, sales, administration and customer liaison
- Project managed all significant construction projects from conception to close out.
Communications & Training Manager
St Lawrence Cement, Holcim Inc
01.2006
- Part of an engineering team responsible for implementation of a Vertical Roller Mill and associated equipment ($80M project) to increase manufacturing capacity of the plant
- Became an integral part of the change management process for the plant to help unionized staff embrace new manufacturing methods required to stay competitive.
Education
Bachelor of Engineering - Mechanical
Ryerson University
Toronto05.1992
Skills
- Organizational and Operational Management
- Leadership: Front Line / Professional
- Courageous Conversations
- Strategic Direction
- Organizational Change Management
- Crisis and Business Continuity Management
- Contract Negotiation
- Corporate Communications
- Government relations
- Creativity and Innovation
- Organizational Development
- Media Relations
- Issues Resolution
- Budget Control
Affiliations
Licensed Professional Engineer —Professional Engineers Ontario
Timeline
Director
Hydro Ottawa
01.2019 - Current
Director
Hydro Ottawa
01.2017 - 01.2019
Manager
Electric Distribution, City, Medicine, City of Medicine Hat
01.2012 - 01.2017
Distribution Services Manager
Toronto Hydro Electric Systems Ltd
01.2007 - 01.2012
Operations Manager
Enbridge Electric Connections Inc
01.2006 - 01.2007
Communications & Training Manager
St Lawrence Cement, Holcim Inc
01.2006
Space & Environment Planning Manager
National Collocation, TELUS
01.2001 - 01.2005
Manager
Mafic Construction Ltd
01.1999 - 01.2001
Bachelor of Engineering - Mechanical
Ryerson University
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