Joseph Kunjukunju
Owen Sound
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Online Grocery Associate
Walmart
05.2023 - 12.2023
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Enhanced the online shopping experience for customers with timely order processing and communication.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
- Collaborated with team members to streamline the order process, resulting in improved productivity.
Warehouse Assistant
Amazon
04.2020 - 05.2022
- Enhanced warehouse efficiency by streamlining inventory management processes and implementing organizational systems.
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
- Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Education
Diploma - Project Administration
Academy of Learning College
Brampton, ON12.2023
Diploma - Accounting And Payroll
Stanford International College
Toronto, ON02.2022
Bachelor of Commerce - Accounting
Periyar University
Salem, India03.2010
Skills
- Complaint resolution
- Data entry proficiency
- Safe lifting techniques
- Efficient packing
- Order accuracy
- Food safety awareness
- Brand representation
Timeline
Online Grocery Associate
Walmart
05.2023 - 12.2023
Warehouse Assistant
Amazon
04.2020 - 05.2022
Diploma - Project Administration
Academy of Learning College
Diploma - Accounting And Payroll
Stanford International College
Bachelor of Commerce - Accounting
Periyar University
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