Rahil PATEL
Toronto,ON
Summary
Proven track record in enhancing customer satisfaction and streamlining order processes at Walmart, demonstrating exceptional adaptability and customer engagement skills. Excelled in roles from Online Grocery Associate to Warehouse Worker, significantly improving efficiency and accuracy. Expert in POS System Operation and adept at driving positive outcomes through effective decision-making and team collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Online Grocery Associate
Walmart
Markham, ON
12.2023 - Current
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Cashier
Walmart
Markham, ON
06.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Overnight Associate
Walmart
Markham, ON
01.2023 - 06.2023
- Completed assigned tasks in a timely manner, contributing to overall efficiency of overnight operations.
- Improved store organization by efficiently stocking shelves and arranging merchandise during overnight shifts.
- Ensured accurate pricing by diligently updating price tags according to current promotions or markdowns.
- Provided valuable input during team meetings, sharing ideas for process improvements and innovative solutions for common challenges faced during overnight shifts.
Warehouse Worker
Walmart
Markham, ON
09.2022 - 12.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 80 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Chef
SUBWAY®Restaurants
Richmond Hill, ON
05.2022 - 08.2022
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
Education
Advanced Diploma - International Business
Seneca College of Applied Arts And Technology
North York, ON08.2024
Skills
- Customer Engagement
- Flexible scheduling
- Order Accuracy
- Complaint resolution
- Efficient Packing
- Supply Chain Understanding
- Maintaining displays
- Shelf Stocking
- Food safety awareness
- Online order tracking
- Brand representation
- Adaptability to Change
- Data entry proficiency
- Safe Lifting Techniques
- Stock replenishment
- Upselling strategies
- Product Recommendations
- POS System Operation
- Customer Service
- Planning and Organization
- Heavy Lifting
- Online Order Processing
- Decision-Making
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Certification
- Licensed Power Trained - 1 month
Timeline
Online Grocery Associate
Walmart
12.2023 - Current
Cashier
Walmart
06.2023 - 12.2023
Overnight Associate
Walmart
01.2023 - 06.2023
Warehouse Worker
Walmart
09.2022 - 12.2022
Chef
SUBWAY®Restaurants
05.2022 - 08.2022
Advanced Diploma - International Business
Seneca College of Applied Arts And Technology