Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Kirby

Dartmouth,Canada

Summary

I've been a skilled data collection clerk for over 10 years, gathering data from both private individuals and businesses within the general public. I'm able to remain professional and inviting to the most hostile respondents, and I regularly exceed production targets without sacrificing the quality of my work. I have also organized training events, formulated procedures, and hosted various meetings in order to instruct other clerks on how to collect data professionally, responsibly, and efficiently.

Overview

11
11
years of professional experience

Work History

Data Collection Clerk

STATISTICS CANADA
Halifax, NS
12.2014 - Current
  • Supported and coordinated operations on multiple research surveys for the federal government.
  • Used various administrative tools for communication, such as on-site programs, MS Teams, Outlook, Zoom, and Microsoft Office.
  • Regularly managed public relations with hostile respondents in the general public and in private sector businesses.
  • Prepared and presented training sessions on how to conduct confidential surveys using tables, graphs, and fact sheets.
  • Monitored and evaluated staff in order to provide feedback.

Education

Pipe Trades -

NSCC
Halifax, NS
05.2016

Skills

  • Providing feedback
  • Training facilitation
  • Data quality assessment
  • Conflict resolution
  • Confidentiality
  • Professional phone skills
  • Respondent inquiries
  • Respondent support
  • Tact and diplomacy
  • Quality assurance
  • Unbiased interviewing

Timeline

Data Collection Clerk

STATISTICS CANADA
12.2014 - Current

Pipe Trades -

NSCC

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Joseph Kirby