Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
AdministrativeAssistant
Joseph Garcia-Gonzalez

Joseph Garcia-Gonzalez

Edmonton,Canada

Summary

Technically skilled and safety-focused technician with extensive hands-on experience in field service, utility systems, signal installation, and electronic troubleshooting. Adept with mobile diagnostics, digital systems, and interpreting schematics. Strong record of performance in harsh weather, remote sites, and time-sensitive environments. Currently expanding competencies in SCCM, Active Directory, CMMS, and SCADA systems. Bilingual in English and Spanish; confident spoken French. Ready to contribute to CPKC's mission of safety and connectivity across North America.

Professional subcontracting specialist equipped to handle complex projects and ensure seamless execution. Valuable experience in managing contracts and overseeing project timelines to ensure objectives are met. Known for effective team collaboration and flexible adaptation to changing project needs. Recognized for strong negotiation skills and unwavering commitment to results.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Subcontractor Technician

Neptune Technology Group
01.2024 - Current
  • - Installed EPCOR water meters, transmitters, and associated signal devices.
  • - Conducted diagnostics and field testing with handheld digital tools.
  • - Managed work orders and field data through smartphone apps.
  • - Trained new hires in safety protocols and efficient workflows.
  • - Maintained accurate inspection logs and submitted digital reports.

Operations Administrator

Zenith Logistics
01.2018 - 01.2023
  • - Managed shipment data, inventory tracking, and vendor records.
  • - Streamlined workflows via Google Drive and implemented QuickBooks reporting.
  • - Ensured delivery scheduling, returns processing, and interdepartmental communication.
  • - Developed and launched team SOPs for data integrity and accuracy.

Field Technician / Security Systems Installer

ATX Solutions
01.2014 - 01.2015
  • - Installed and programmed CCTV and alarm systems for businesses.
  • - Interpreted electronic diagrams and schematics on-site.
  • - Diagnosed malfunctioning devices and replaced faulty components.
  • - Delivered field support and client training on security systems.

Convention Technician

MIRO Location Informatique Inc.
01.2012 - 01.2013
  • - Installed computers, printers, and networking equipment for high-traffic events.
  • - Handled equipment testing, troubleshooting, and bilingual support.

Education

Bachelor's Degree - Modern Languages

Universidad de Los Andes

Artificial Intelligence Short Course - undefined

BIG School
01.2025

Google IT Support, Cybersecurity & Project Management - undefined

Coursera
01.2023

Import-Export AEC Certificate - undefined

LaSalle College
01.2014

Diploma - Computer Science

IUT Antonio José de Sucre
01.2009

Skills

  • - WHMIS & CSTS Certified (2025)
  • - H2S Alive (Willing to obtain upon confirmation of job offer)
  • - Class 5 Driver’s License with Clean Abstract
  • - Electronic Diagnostics SCADA (basic) CMMS (in progress)
  • - Microsoft 365 Admin, Google Workspace, QuickBooks
  • - Field Hardware Installation: Meters, Sensors, Transmitters
  • - Software/Systems: SCCM (training), Active Directory (basic), Python (basic), SQL (basic)
  • - Remote & On-site Troubleshooting Technical Documentation Preventive Maintenance
  • - Safety Protocols, Railway Operations Awareness (willing to train immediately, including CROR)
  • - Strong Communication & Customer Support Skills
  • - Bilingual: English & Spanish Intermediate French
  • Installations and repairs
  • Customer interaction
  • Scheduling and planning

Accomplishments

  • Led a team of operators to set the average fastest operation time and quality yield from start to finish.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved faster installation rates through effectively helping with utility meter setup, digital diagnostics, and customer coordination.

Languages

English
Native or Bilingual
French
Full Professional
Spanish
Native or Bilingual

Certification

  • Achieved 100% installation rate on daily routes by efficiently managing digital work orders and on-site diagnostics
  • Achieved full compliance with EPCOR safety standards through consistent field inspections and incident-free operations.
  • Achieved onboarding success for new hires by developing and delivering hands-on training sessions in the field.

Timeline

Subcontractor Technician

Neptune Technology Group
01.2024 - Current

Operations Administrator

Zenith Logistics
01.2018 - 01.2023

Field Technician / Security Systems Installer

ATX Solutions
01.2014 - 01.2015

Convention Technician

MIRO Location Informatique Inc.
01.2012 - 01.2013

Artificial Intelligence Short Course - undefined

BIG School

Google IT Support, Cybersecurity & Project Management - undefined

Coursera

Import-Export AEC Certificate - undefined

LaSalle College

Diploma - Computer Science

IUT Antonio José de Sucre

Bachelor's Degree - Modern Languages

Universidad de Los Andes
Joseph Garcia-Gonzalez