Harjit Singh
Surrey,BC
Summary
Hardworking Field Engineer bringing 19+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Overview
21
21
years of professional experience
Work History
Aerial Field Technician
WESTOWER COMMUNICATIONS
08.2023 - Current
- Responsible for Microwave Fault resolution for TELUS, Rogers
- Mobile Antenna & RRU new installation & Fault restoration for WCDMA,LTE and 5G
- For fault and installation visit in all area of British Colombia.
Field Operation Engineer
YVR SOLAR SOLUTIONS
03.2021 - 06.2023
- Responsible to Maintains operations by monitoring error and stoppage messages, observing peripheral equipment, and making adjustments in the process
- Responsible for day-to-day maintenance of technology applications and equipment by identifying the technical problem
- Responds to incoming telephone calls, email, and voice mail inquiries from internal customers (within IT department) regarding computer-related problems
- Responsible to Maintains client confidence and protects operations by keeping information confidential
- Responsible to Contributes to team effort by accomplishing related results as needed
- Responsible to solve technical issues by confirming the validity of the problem and seeking known solutions to more complex issues
- Responsible to ensure all technical issues are resolved within documented service time and level
- Responsible to Maintains supply inventory by checking stock to determine inventory level.
Field Operation Engineer
AERIAL TELECOM SOLUTIONS PVT LTD
09.2020 - 02.2021
- Responsible for Fault resolution at MSC & BSC(Data Center) of Transmission & Microwave Equipment, Router, Switches (Ciena, Tejas ,NEC , Juniper , Cisco ,Maipu ,Net access etc.)within SLA
- Responsible monthly of Preventive Maintained of MSC & BSC Node
- Installation new devices, Patching in MSC & BSC for Bandwidth up gradation and link shifting at Night Shift
- Make MIS all equipment's as well link details.
Deputy Manager
RELIANCE COMMUNICATION LTD.
11.2019 - 08.2020
- Coordinate with our and client NOC teams for Service assurance & delivery
- Responsible for Fault resolution of Fiber NLD & intercity cuts within SLA
- Also route Survey & Planning of Optical Fibre Network in backbone and Intra City Network for Bathinda Cluster
- Operation and maintenance of transport Wireline (STM-1,4,16,10G,DWDM & 10G) & wireless(Microwaves SDH & PDH and UBR wifi)
- Hand on experience on transmission equipment like Nortel,Ciena,ZTE,DWDM,DX,NEC etc
- Manages the day-to-day operations of the Service Delivery teams as well as contract development, signing and tracking, and customer and vendor relationship management
- Configuration of Routers & Wifi (Cisco, Netaxess, Maipu, Techroute) and Switches (Cisco, Techroute)
- Responsible for O&M of customer end rack(Transmission,UBR,MEN) and outdoor /Indoor DLC utility like SMPS(5,7,20 amp) and battery bank backup
- Responsible for installation and O&M of leased line, VPN, PRI, Centrex, IAD's (Voice over IP) networks on copper, fiber or UBR (Air Link)
- Responsible for 4G network router uptime & HSD Router configuration.
Sr. Engineer
ESSJAY ERICSSON LTD. (ESS JAY ERICSSON PVT LTD)
08.2013 - 10.2017
- O&M responsibility for Reliance Communication and Idea Enterprise customer's also maintained Vodafone 2G & HSD customer
- Responsible for installation and O&M of leased line, VPN, PRI, Centrex, IAD's (Voice over IP) networks on copper, fiber or UBR (Air Link)
- Operation and maintenance of UBR links (Cergon, Primatel, Cambium, Ubqituiy, Redwin and Aperto)
- Configuration of Routers (Cisco, Netaxess, Maipu, Techroute) and Switches (Cisco, Techroute) for HV customer
- Responsible for installation and fault management of ADSL network.
VVOBB Delivery Manager Punjab
SAI INFOSYSTEM (INDIA) Limited
03.2012 - 07.2013
- Voice and video over Broadband (VVOBB) manages the performance of services to clients as agreed in the contract and ensures that the service levels are achieved
- Manages the day-to-day operations of the Service Delivery teams as well as contract development, signing and tracking, and customer and vendor relationship management
- Implements and updates current business processes which will maximize efficiency, productivity, and drive the delivery of products, goods, and services to customers in a quality and timely manner
- Ensures service level agreements are achieved and client expectations are met or exceeded.
Sr. Officer
RELIANCE COMMUNICATION LTD. (Reliance Integrated Services Pvt. Ltd.)
09.2007 - 03.2012
- Installation, Commissioning, Integration & Maintenance of UTSTARCOM DLC's Central terminals (CT) & Remote terminals (RT) for access networks in Bathinda Cluster
- MEN planning and coordination for Installation and commissioning of the link
- Responsible for FWT and FWP installation, PPA installation, Fault management related to FWP through contractor within SLA
- Responsible for installation and fault management of ADSL network
- Finalizing central location for DLC space with help of LBA to connect maximum Bldgs.Co-ordination with Contractor for system installation, System integration & Service delivery
- Route Survey & Planning of Optical Fiber Network in backbone and Intra City Network for Bathinda Cluster
- Co-ordination with different departments (OSP, ISP, I&C, Deployment, Projects etc) to complete SCR in defined time.
Technical Assiant.
HIMACHAL FUTURSTIC COMMUNICATION LTD
06.2004 - 09.2007
- Six month working in HFCL (Wireless Division),solan on corDECT Project in ALD cards testing ,Sixteenth month working in corDECT project for BSNL in PB & HR
- Hands-on experience on Access Networks like (corDECT) Switch with expertise at configuration and commissioning of new corDECT sites both using LMT
- Configuring the PCM's (POI) and routing the calls on Linux Platform
- Eighteenth month providing AMC based support to BSNL, Uttar Pardesh(Varanasi)
- With the help of a team on CDMA-IFWTs (90k) and Transmission Equipment's (SDH) supplied by HFCL
- Coordinating with BSNL and Vendor for rectification & maintenance work.
Customer Support Engineer
FASTRACK COMPUTING CHANDIGARH
01.2003 - 02.2004
- Assembling & Dissembling the PC
- Installing of operating system and application utility
- Setup the New LAN network for commercial office also troubleshooting the LAN network
- Troubleshooting computer Hardware & Networking
- Responsible for give the technical supports to customer.
Education
GED -
Lovely Professional University
Punjab India06.2020
Skills
- Proficient in Microsoft office, Excel, PowerPoint Goal-Oriented
- Organizational skills, Active listening
- Customer service, Team building & Leadership and Ability to work under pressure
- CCNA(Cisco certified Network Associate)
- Certified Forklift Operator License
- Training Certificate of Fall Protection, WHMIS and CSTS Fundamentals
- System repairs
- Regulatory Requirements
- Quality Assurance Controls
- Inventory Management
- Electronic & Electrical equipment installation
- Inventory Oversight
Availability
Full Time
References
Available upon request
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Aerial Field Technician
WESTOWER COMMUNICATIONS
08.2023 - Current
Field Operation Engineer
YVR SOLAR SOLUTIONS
03.2021 - 06.2023
Field Operation Engineer
AERIAL TELECOM SOLUTIONS PVT LTD
09.2020 - 02.2021
Deputy Manager
RELIANCE COMMUNICATION LTD.
11.2019 - 08.2020
Sr. Engineer
ESSJAY ERICSSON LTD. (ESS JAY ERICSSON PVT LTD)
08.2013 - 10.2017
VVOBB Delivery Manager Punjab
SAI INFOSYSTEM (INDIA) Limited
03.2012 - 07.2013
Sr. Officer
RELIANCE COMMUNICATION LTD. (Reliance Integrated Services Pvt. Ltd.)
09.2007 - 03.2012
Technical Assiant.
HIMACHAL FUTURSTIC COMMUNICATION LTD
06.2004 - 09.2007
Customer Support Engineer
FASTRACK COMPUTING CHANDIGARH
01.2003 - 02.2004
GED -
Lovely Professional University
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