Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joseph Fodero

Aurora,ON

Summary

Accomplished Owner of North Keele Auto Repair Centre Ltd, adept in operations management and customer relations, significantly enhanced business efficiency and client satisfaction. Expert in strategic planning and staff leadership, achieving financial growth through innovative cost control and marketing. Skilled in building strong teams and fostering a collaborative environment, ensuring operational excellence and service quality.

Overview

Work History

Owner

North Keele Auto Repair Centre Ltd
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.

Education

Associate of Applied Science - Automotive Service Technician

Centennial College of Applied Arts And Technology
Scarborough, ON
04.1997

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Operations Management
  • Staff Management
  • Staff hiring

Languages

English
Native or Bilingual

Timeline

Owner

North Keele Auto Repair Centre Ltd

Associate of Applied Science - Automotive Service Technician

Centennial College of Applied Arts And Technology
Joseph Fodero