Josef Cesar
San Diego
Summary
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
2
2
years of professional experience
Work History
Sales Representative
DaBella
03.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Auto Mechanic
Evans Tire
03.2022 - 03.2023
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
- Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
- Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
- Maintained vehicle records by recording service and repairs.
- Collaborated with team members to complete complex repairs, ensuring optimal vehicle functionality.
- Built strong relationships with customers through clear communication of repair needs and expected completion times.
- Protected company reputation by consistently following ethical practices when performing all job duties.
Education
High School Diploma -
Mar Vista High School
Imperial Beach, CA06.2012
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Sales expertise
- Relationship Building
- Product and service knowledge
- Sales Presentations
- Sales closing
- Sales strategy development
- Sales Development
- Product and Service Sales
- Negotiation Tactics
Timeline
Sales Representative
DaBella
03.2024 - Current
Auto Mechanic
Evans Tire
03.2022 - 03.2023
High School Diploma -
Mar Vista High School
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