Summary
Overview
Work History
Education
Skills
Timeline
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Jose Pinto

Surrey,BC

Summary

Versatile and customer-centric professional with 2+ years expertise in the customer and retail sectors, material handling and conflict resolution. Skilled in working under pressure and adapting to new situations while also being able to transcend cultural difference. Seeking a full-time position where professional challenges will be overcome with apropos problem-solving skills and adapting to new situations and challenges to best enhance the organizational brand.

Overview

2
2
years of professional experience

Work History

Pre-Boarding Screening Officer

Allied Universal
09.2022 - 11.2022
  • Interacted with public to give directions, explain rules and regulations and respond to inquiries.
  • Adhered to strict screening techniques and procedures while conducting human screenings.
  • Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
  • Attended daily briefings with supervisors to discuss issues with security screening processes.
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
  • Screened over 200 passengers per 4 hours by verifying ID's and boarding passes.

Receiver/Stocker Associate

HomesAlivePets
11.2021 - 08.2022
  • Kept work areas clean, safe and organized.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Restocked products and rotated items according to standard procedures.
  • Placed, tagged and secured merchandise in diverse designated areas.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Unloaded pallets and deliveries and organized products in warehouse.

Cook/Cashier Team Lead

Chop N Toss
06.2018 - 09.2018
  • Communicated closely with servers to fully understand special orders for customers.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Ordered and received products and supplies to stock kitchen areas.
  • Managed kitchen staff, supervised preparation of foods ,and explained steps for readying specialty items.
  • Mentored staff in expectations and parameters of kitchen goals and daily work.

Cook/Cashier Assistant

Crépe Delicious
07.2017 - 05.2018
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.

Warehouse Worker

Canpar Express
06.2017 - 07.2017
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Wrapped pallets in shrink wrap prior to loading.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Consistently lifted materials weighing as much as [Number] pounds.

Education

Bachelor of Arts - English

Simon Fraser University
Burnaby, BC
04.2021

Skills

  • Reading Comprehension
  • Procedure Implementation
  • Data Entry Software
  • Data Integrity
  • Data Quality
  • Microsoft Office
  • Records Accuracy
  • Prepare Documents
  • Sales Expertise
  • Time Management Skills

Timeline

Pre-Boarding Screening Officer

Allied Universal
09.2022 - 11.2022

Receiver/Stocker Associate

HomesAlivePets
11.2021 - 08.2022

Cook/Cashier Team Lead

Chop N Toss
06.2018 - 09.2018

Cook/Cashier Assistant

Crépe Delicious
07.2017 - 05.2018

Warehouse Worker

Canpar Express
06.2017 - 07.2017

Bachelor of Arts - English

Simon Fraser University
Jose Pinto