Jose Lopez
Hayward,CA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Driven by successful target goal completion and work excellence.
Overview
10
10
years of professional experience
Work History
Sales Associate
East Bay Motorsports
02.2017 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Used customer insights to develop innovative sales strategies to increase sales.
- Negotiated purchases with clients and developed relationships with key personnel.
- Developed and delivered engaging sales presentations to convey product benefits.
Driver Technician
United Site Services
11.2016 - 01.2017
- Planned most efficient routes for servicing.
- Inspected equipment before and after service to identify damage.
- Maintained detailed mileage and cost records.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Sales Representative
San Leandro Ford
01.2015 - 10.2016
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate vehicles, and promoted key sales.
- Utilized CRM software to manage customer information and track performance metrics.
Packaging Operator
ZOLL Medical Corporation
08.2013 - 01.2015
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Assisted with quality and production process improvements to support new packaging initiatives.
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
Education
High School Diploma -
Chabot College
Hayward, CA2013
Skills
- Customer Relations
- Client Development and Retention
- Negotiation Tactics
- Retention Strategies
- Persuasive Negotiations
- Social Perceptiveness
- Sales Expertise
- Consulting with Customers
- Problem-Solving Strengths
- Presenting Information
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
East Bay Motorsports
02.2017 - Current
Driver Technician
United Site Services
11.2016 - 01.2017
Sales Representative
San Leandro Ford
01.2015 - 10.2016
Packaging Operator
ZOLL Medical Corporation
08.2013 - 01.2015
High School Diploma -
Chabot College
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