Jose Hernandez
Lethbridge,AB
Summary
Hardworking Roofing Laborer with safety-driven and team-oriented mindset. Always willing to go above and beyond to complete jobs to customer satisfaction. Skillful in reading drawings and following orders with accuracy and efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Peer Support Worker
Alberta Health Services
09.2022 - Current
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
Addiction Support Worker
Alpha House
04.2019 - 09.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Shipper/Receiver
Versacold
04.2019 - 12.2019
- Picked orders, scanned products and packed boxes.
- Coordinated storage locations and product movements.
- Checked shipments against paperwork and signed documents.
- Processed and restocked returns.
Shipping and Receiving Associate
Roofmart
05.2018 - 09.2018
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
Customer Service
Lowe's
04.2017 - 10.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Roofing Laborer
Western Weather Protectors
01.2012 - 01.2016
- Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.
- Performed job duties at low, medium and advanced heights on regular basis while observing safety protocols to avoid possibility of accidents and falls.
- Completed residential and commercial projects with tight schedules by working effectively with fellow team members.
- Repaired and maintained roofing systems by replacing roofing tiles and refastening seams.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
Education
Bachelor of Health Science - Addictions Counselling
University of Lethbridge
Lethbridge, AB04.2019
Bachelor of Science - Neuroscience
University of Lethbridge
Lethbridge, AB04.2010
Skills
- Work Order Following
- Web-Based Communication
- Customer Experience
- Professional Relationships
- Warehouse Software Systems
- Shipping and Receiving
Certification
- Standard First Aid, EU cert - expires 2024-03-18
- AED, EU cert - expires 2024-03-17
- Child/infant CPR. Eu Cert, expires 2024-03-17
- Adult CPR. EU Cert, Expires 2024-03-17
- Emergency First Aid, EU Cert, Expires 2024-03-16
- Forkilft operator, Gateway Safety Services, issued May 2018
- CPI non violent crisis intervention, NCI, expired 2024-08-23
Timeline
Peer Support Worker
Alberta Health Services
09.2022 - Current
Addiction Support Worker
Alpha House
04.2019 - 09.2022
Shipper/Receiver
Versacold
04.2019 - 12.2019
Shipping and Receiving Associate
Roofmart
05.2018 - 09.2018
Customer Service
Lowe's
04.2017 - 10.2017
Roofing Laborer
Western Weather Protectors
01.2012 - 01.2016
Bachelor of Health Science - Addictions Counselling
University of Lethbridge
Bachelor of Science - Neuroscience
University of Lethbridge
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