Zoe Willis
Regina,SK
Summary
Hard working and empathetic individual with personal lived experience with mental health and addictions. I am determined, with high compassion and motivation to assist in helping vulnerable individuals.
Overview
22
22
years of professional experience
4025
4025
years of post-secondary education
1
1
Certification
Work History
Peer Support Worker
All Nations Hope Network (Awasiw)
Regina, SK
12.2025 - 03.2026
- Provided emotional support to individuals facing challenges in their lives.
- Ensured a safe environment for myself, fellow co-workers and peers.
- Monitored peers regularly to ensure their safety and the safety of others.
- Responded quickly and effectively to emergency situations. Ex. Overdoses, fights, other medical emergencies.
- Administered First aid/CPR when needed.
- Built relationships with my peers to help build trust and to ensure safety and understanding.
- Documented any incidents on Incident Reports that were on my shift.
- Assisted in training of new staff.
- Provided breakfast, lunch & occasionally dinner to approximately 50-100 people every shift.
- Assisted with problem solving and conflict resolution.
Shift Manager
McDonalds
Regina, SK
05.2004 - 07.2017
- Supervised team members during peak hours to ensure efficient service.
- Trained new employees on operational procedures and customer service standards.
- Managed inventory levels to maintain stock and minimize waste.
- Delegated tasks to ensure a maintained environment.
- Handled large amounts of cash while counting tills, maintaining/balancing floats, and making cash deposits.
- Addressed customer complaints promptly and efficiently to ensure satisfaction.
- Implemented safety protocols to ensure a clean and safe work environment.
Education
Aboriginal Police Preparation- Applied Certificate
Regina, SKAdult Campus
Regina, , SKSkills
- Incident reporting
- Safety protocols
- Peer monitoring
- Punctuality
- Reliability
- Work well under pressure
- Work well under little or no supervision
Certification
- Saskatchewan Class 5 Drivers License
- Basic Shift Managment Course (BSM)
- Level C CPR/AED- Renewed 03/05/26
- Crisis Intervention and Negotiation Course
- Aboriginal Police Preparation-Applied Certificate
References
References available upon request.
Timeline
Peer Support Worker
All Nations Hope Network (Awasiw)
12.2025 - 03.2026
Shift Manager
McDonalds
05.2004 - 07.2017
Aboriginal Police Preparation- Applied Certificate
Adult Campus