Jose Heredia
Los Banos
Summary
Proven Manager at Rallys Fast Food Restaurant, adept in customer service and team leadership. Excelled in enhancing customer satisfaction and employee productivity through effective decision-making and positive engagement. Achieved notable improvements in service delivery and workplace safety, demonstrating exceptional multitasking and communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Rallys Fast Food Resturant
06.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Certificate - Welding
Merced College
Merced, CA12.2024
High School Diploma -
Los Banos High School
Los Banos, CA06.2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Positive attitude
- Multitasking
- Active listening
- Clear communication
- Goal setting
- Active engagement
Certification
- AWS D1.1 Structural Steel Certification – American Welding Society for those working specifically with structural steel.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Manager
Rallys Fast Food Resturant
06.2022 - Current
Certificate - Welding
Merced College
High School Diploma -
Los Banos High School
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