Summary
Overview
Work History
Education
Skills
Languages
Timeline
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José Córdova Olivares

Edmonton

Summary

Dynamic leader with a proven track record at Mi Pasto SPA, adept in team leadership and customer service. Excelled in enhancing customer satisfaction and team development, achieving high productivity levels. Skilled in conflict resolution and proficient in technical repairs, consistently fostering supportive environments and driving team success.

Positive, upbeat personality with knack for effective leadership and team collaboration. Well-versed in operational procedures and adept at utilizing project management and process improvement skills. Committed to driving operational efficiency and fostering productive work environment.

Overview

9
9
years of professional experience

Work History

Supervisor of Operations

Mi Pasto SPA
06.2023 - 02.2024
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.

Seller

Premier Cosmetic SPA
06.2018 - 03.2023
  • Worked to build relationships with customers and built potential for additional sales.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Receptionist

Hotel Rapa Nui
08.2016 - 08.2017
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Repair Technician

Guallarauco
05.2015 - 05.2016
  • Utilized variety of tools and diagnostic equipment to complete repairs.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Inspected and tested, repaired and refurbished products for proper operation.

Education

Técnico Profesional Turismo & Hoteleria - Turismo

ICEL CFT
Santiago, Chile
12-2015

Skills

  • Team leadership
  • Customer service
  • Team development
  • Conflict resolution

Languages

inglés
Limited Working
Portugués
Limited Working

Timeline

Supervisor of Operations

Mi Pasto SPA
06.2023 - 02.2024

Seller

Premier Cosmetic SPA
06.2018 - 03.2023

Receptionist

Hotel Rapa Nui
08.2016 - 08.2017

Repair Technician

Guallarauco
05.2015 - 05.2016

Técnico Profesional Turismo & Hoteleria - Turismo

ICEL CFT
José Córdova Olivares