Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Jorja Eleccion

Richmond,BC

Summary

Dynamic Operations Supervisor at Cargojet with a proven track record in enhancing workflow efficiency and team performance. Skilled in operational planning and customer relationship management, I excel in training teams and implementing policies that drive success. Passionate about fostering collaboration and achieving operational excellence in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations Supervisor

Cargojet
Richmond, British Columbia
06.2023 - Current
  • Coordinated daily operations to ensure timely cargo handling and delivery.
  • Oversaw team performance and provided training on safety procedures and protocols.
  • Managed inventory levels, ensuring accurate stock records and availability.
  • Implemented process improvements to enhance workflow efficiency in cargo operations.
  • Monitored compliance with regulatory requirements related to air cargo transport.
  • Collaborated with cross-functional teams to resolve operational challenges swiftly.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Team Leader

Cargojet
Richmond, British Columbia
07.2019 - 06.2023

Organize and brief the operations team to ensure the safe and timely loading and offloading of aircraft and trucks.


Delegate duties to ground handlers, and oversee the performance and productivity of staff.

Provide accurate information to management, and management control.


Complete operational paperwork, and perform an audit to ensure accuracy.


Prepare a summary of the daily report to management and management control.


Communicate with customers in a professional and courteous manner.


Communicate information to load planners in a timely manner.

Assist the manager in the success of the operation by performing.

aircraft offload/load, cargo handling, and customer service duties.


Collect, organize, and distribute flight and freight information in a clear and organized manner.


Maintain a safe and clean working environment.


Notify the manager of all policy and procedure violations to ensure a safe and effective operation.

Airside Security Escort

Securiguard
Richmond, British Columbia
05.2019 - 12.2021
  • Monitored facility access and ensured compliance with security protocols.
  • Escorted personnel and visitors throughout restricted areas safely.
  • Conducted regular patrols to identify and report suspicious activities.
  • Collaborated with security team to maintain a secure environment.
  • Documented daily activities and incidents in security logs accurately.
  • Performed regular inspections of facilities to identify potential security risks or breaches.
  • Ensured that all personnel entering or leaving the premises had proper authorization and identification.
  • Maintained detailed logs of all visitors, staff members, and assets on site.
  • Adhered strictly to all company policies related to safety and security.
  • Searched vehicles entering the facility for contraband or prohibited items.
  • Monitored access control systems to ensure only approved individuals gained entry into restricted areas.
  • Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.

Education

Bachelor of Science - Computer Studies Specializing Airline Operation

Philippine State College of Aeronautics
Mactan Benito Ebuen Air Base Cebu Philippines
04-2006

Skills

  • Time management and scheduling
  • Warehouse and logistics operations
  • Operational planning and KPI tracking
  • Team training and supervision
  • Performance monitoring and task delegation
  • Customer relationship management
  • Teamwork
  • Policy implementation

Certification

  • Class 5 Driver License
  • D/A AVOP License

References

References available upon request.

Timeline

Operations Supervisor

Cargojet
06.2023 - Current

Team Leader

Cargojet
07.2019 - 06.2023

Airside Security Escort

Securiguard
05.2019 - 12.2021

Bachelor of Science - Computer Studies Specializing Airline Operation

Philippine State College of Aeronautics
Jorja Eleccion