JORGE RUEDA
Tracy
Summary
Automotive Parts Manager with extensive dealership experience overseeing high-volume operations. Expertise in inventory management, sales strategy implementation, and customer satisfaction improvement. Bilingual in English and Spanish, committed to developing teams and fostering operational efficiency.
Overview
26
26
years of professional experience
Work History
Parts Manager
ONE TOYOTA OF OAKLAND
Oakland
01.2010 - Current
- Lead daily operations of a high-volume automotive parts department.
- Manage inventory valued at over $500,000 while maintaining accuracy and availability.
- Analyze sales trends and generate reports to support forecasting and profitability goals.
- Develop and implement strategies that increase departmental sales and efficiency.
- Mentor and coach employees to improve performance, attendance, and customer service.
- Resolve customer concerns promptly, contributing to improved customer satisfaction ratings.
- Oversee workplace safety initiatives and promote a culture of safety awareness.
- Manage daily stock orders, inventory replenishment, and cash flow activities.
- Coordinate with service and sales departments to ensure timely parts availability.
Assistant Parts Manager
TOYOTA OF BERKELEY
Berkeley
01.2001 - 01.2010
- Assisted in managing all aspects of parts department operations.
- Helped implement sales strategies that increased departmental revenue.
- Maintained inventory control and coordinated physical inventory audits.
- Supervised shipping and receiving operations.
- Supported employee development through coaching and daily leadership.
- Ensured compliance with quality, safety, and customer service standards.
- Provided parts support and service advising for the used vehicle department.
- Managed cash handling and daily financial transactions.
Service Representative
JIM DOTEN HONDA
Berkeley
01.2000 - 01.2001
- Welcomed customers, delivering exceptional service that fostered positive experiences.
- Ensured customer satisfaction through prompt and courteous service.
- Maintained clean, organized, professional service environment to enhance customer satisfaction.
- Coordinated customer transportation and shuttle services, ensuring seamless service during vehicle repairs.
- Assisted with shipping and receiving operations.
Education
Certified Automotive Engine Repair, Toyota Certified Parts Manager, Automotive Suspension Systems, Headlight Aiming, Welding Fundamentals
Contra Costa Community College
San Pablo, CA05-2003
Skills
- Parts management
- Inventory Control and Auditing
- Vendor Management
- Shipping and Receiving Operations
- Forecasting and Reporting
- Sales growth
- Cash Handling and Financial Accountability
- Team Leadership and Employee Development
- Microsoft Office proficiency
- Fluent in English and Spanish
- Customer conflict resolution
Timeline
Parts Manager
ONE TOYOTA OF OAKLAND
01.2010 - Current
Assistant Parts Manager
TOYOTA OF BERKELEY
01.2001 - 01.2010
Service Representative
JIM DOTEN HONDA
01.2000 - 01.2001
Certified Automotive Engine Repair, Toyota Certified Parts Manager, Automotive Suspension Systems, Headlight Aiming, Welding Fundamentals
Contra Costa Community College