Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jorge Morales

Norwalk

Summary

Dedicated Security Guard with extensive experience, recognized for enhancing safety through vigilant patrols and effective incident reporting. Skilled in security camera monitoring and customer service, I excel in de-escalation techniques and maintaining a secure environment, significantly reducing theft and ensuring a welcoming atmosphere for all.

Overview

19
19
years of professional experience

Work History

Security Guard

Allied Universal Security Services
11.2016 - Current
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Gate Control

Security Guard

Awesome Products Inc.
03.2016 - 05.2025

Vehicle patrol of the building.

Keep transient off the property.

Respond to emergency alarm.

Security Guard Supervisor

Securitas Security Services USA
04.2014 - 11.2016
  • Delivered high-quality customer service when interacting with clients, visitors, or employees requiring assistance from the security department.
  • Maintained accurate records of all incidents, daily logs, and personnel files in compliance with industry standards.
  • Reduced incidents of theft and vandalism by maintaining a visible presence during patrols and monitoring CCTV systems.
  • Enhanced security measures by implementing effective patrol strategies and surveillance techniques.
  • Evaluated security equipment performance regularly, ensuring proper maintenance schedules were adhered to prevent potential malfunctions affecting operations negatively.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Prepared and submitted reports to keep management informed of security activities and developments.

Security Guard

Acclaim Guard Services
05.2006 - 02.2014
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Checked and verified photo identification prior to granting facility access.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
  • Monitored CCTV systems to quickly identify and respond to potential security breaches, enhancing overall safety.

Education

General Studies

John Glenn High School
Norwalk, CA
06.2001

Skills

  • Verbal and written communication
  • Security camera monitoring
  • Patrolling
  • Workplace safety
  • Incident reporting
  • Reporting skills
  • English fluency
  • Mobile patrols
  • Vehicle inspections
  • De-escalation techniques
  • Vigilance awareness
  • Traffic control
  • Dispatch
  • Parking enforcement

Timeline

Security Guard

Allied Universal Security Services
11.2016 - Current

Security Guard

Awesome Products Inc.
03.2016 - 05.2025

Security Guard Supervisor

Securitas Security Services USA
04.2014 - 11.2016

Security Guard

Acclaim Guard Services
05.2006 - 02.2014

General Studies

John Glenn High School
Jorge Morales