Summary
Overview
Work History
Education
Skills
Languages
Timeline

Jorge Galarza

Burnaby,BC

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Skilled in developing and implementing marketing strategies that adapt to the competitive market, with a spirit focused on creativity and teamwork.

Overview

14
14
years of professional experience

Work History

Sales Manager

Northshore Mitsubishi
10.2023 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Develop and implement marketing strategies to obtain qualified leads using audiovisual media and Facebook Ads.

Finance Manager

Legacy Cars
08.2022 - 09.2023
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Mentored junior finance staff, fostering professional development and strong team dynamics.
  • Preparation of credit profiles for newcomers through special programs.
  • Approvals in Prime and Sub-prime banks at Dealertrack.
  • Negotiation and closing of deals with clients.
  • Leadership of subprime team with local market and newcomers.

Marketing Director

INN Marketing Studio
03.2013 - 01.2022
  • Developed comprehensive marketing plans in alignment with overall business goals and objectives.
  • Created content and promotional materials to drive engagement and conversions.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
  • Increased consumer engagement by creating personalized experiences through targeted segmentation strategies.
  • Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
  • Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
  • Coordinated with sales teams to align marketing and sales strategies, driving revenue growth.

Finance Executive

Bancolombia
12.2010 - 02.2013
  • Improved client satisfaction levels through regular portfolio reviews and adjustments based on market conditions or personal circumstances changes.
  • Demonstrated expertise in various financial instruments such as stocks, bonds, mutual funds, insurance policies, and retirement plans while advising clients on investment decisions.
  • Provided exceptional customer service, resulting in numerous referrals and repeat business from satisfied clients.
  • Contributed to company''s overall success by actively participating in sales meetings, sharing best practices with colleagues, and staying apprised of organizational goals and objectives.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Education

Associate of Arts - Focus Marketing

University Canada West, Vancouver, BC
12.2023

Bachelor of Arts - Bussines

Pontificia Universidad Javeriana, Cali, Colombia
06.2015

Skills

  • Sales team training
  • Goals and performance
  • Sales expertise
  • Client Relationship Management
  • Sales strategy development
  • Lead Generation
  • Marketing strategy
  • Systems and software expertise
  • Bilingual in Spanish - English

Languages

English
Full Professional
Spanish
Native or Bilingual
French
Limited Working

Timeline

Sales Manager - Northshore Mitsubishi
10.2023 - Current
Finance Manager - Legacy Cars
08.2022 - 09.2023
Marketing Director - INN Marketing Studio
03.2013 - 01.2022
Finance Executive - Bancolombia
12.2010 - 02.2013
University Canada West - Associate of Arts, Focus Marketing
Pontificia Universidad Javeriana - Bachelor of Arts, Bussines
Jorge Galarza