Jordyn Mugford
Grand Valley,ON
Summary
Dynamic professional with strong customer service skills in food and beverage sectors. Known for delivering prompt service and creating memorable dining experiences.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Halfway Attendant
Pulpit Club
Caledon, Ontario
04.2025 - 09.2025
- Prepared and served beverages according to customer preferences and established recipes.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Delivered prompt service to high volume of customers, contributing to positive dining experiences.
- Demonstrated enthusiasm and knowledge about menu items to enhance customer engagement.
- Ensured cleanliness of bar area, equipment, and glassware to maintain high standards of service.
- Managed inventory levels by tracking stock and placing orders.
- Operated POS terminals to input orders, split bills, and calculate totals.
Client Services
In Memoriam Funeral Services
Grand Valley, Ontario
09.2020 - 08.2025
- Maintained funeral home facilities to create a welcoming and respectful environment for families.
- Served as a liaison between families, funeral directors and other personnel involved in funeral services.
- Coordinated with florists, musicians, printers, and caterers to ensure seamless execution of all service details.
- Arranged floral and catering services with vendors to meet families' needs and enhance memorial experiences.
- Organized memorial displays and tribute materials for services.
- Greeted guests at the entrance and guided them to their designated areas.
Hostess
Shoeless Joe's Sports Grill
Orangeville, Ontario
10.2021 - 11.2022
- Greeted guests warmly upon arrival, seating them promptly.
- Presented menus and highlighted daily specials and promotions to enhance guest dining experience.
- Took beverage orders and efficiently served drinks during peak meal times to ensure timely service.
- Monitored dining area to gauge server capacity and communicate estimated wait times to guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Assisted in preparing the restaurant for opening and closing shifts.
BOH Line Cook
Grand Valley Chop House
Grand Valley, Ontario
06.2022 - 08.2024
Greenhouse Worker
Alton Greenhouse
Alton, Ontario
06.2024 - 08.2024
Education
Bachelor of Nursing -
St. Lawrence College
Kingston, ON06-2028
High School Diploma -
Orangeville District Secondary School
Orangeville, ON06-2024
Skills
- Customer service
- Event coordination
- Liquor, wine, and food service
- Time management
- Multitasking and organization
- Professional demeanor
Certification
CPR-Level C
References
References available upon request.
Timeline
Halfway Attendant
Pulpit Club
04.2025 - 09.2025
Greenhouse Worker
Alton Greenhouse
06.2024 - 08.2024
BOH Line Cook
Grand Valley Chop House
06.2022 - 08.2024
Hostess
Shoeless Joe's Sports Grill
10.2021 - 11.2022
Client Services
In Memoriam Funeral Services
09.2020 - 08.2025
Bachelor of Nursing -
St. Lawrence College
High School Diploma -
Orangeville District Secondary School