Megan Persad

• Provided exceptional customer service to golfers and visitors, ensuring a welcoming and enjoyable experience at the halfway house.
• Prepared and served a variety of food and beverages, maintaining high standards of quality and presentation.
• Managed inventory, restocked supplies as needed, and assisted in placing orders to ensure the availability of popular items.

• Utilized knowledge of mixed beverages, specialty liquors and craft beers to serve customers and provide wait staff with well-prepared drinks in a timely fashion.
• Created a welcoming and enjoyable experience ensuring customer satisfaction by maintaining a friendly, accommodating and positive attitude.
• Maintained a clean and organized bar area by constantly wiping down surfaces, loading and unloading dishes, and replenishing fresh ingredients.
• Skillfully promoted items on the bottle list while assertively upselling menu items.

Served bar food and alcoholic beverages including wine, craft beer and custom cocktails to 100-200+ patrons per night.

• Studied and memorized over 75 popular and obscure cocktail recipes, local beers and wine in order to give quality recommendations to guests.
• Managed large parties of up to 50 guests, ensuring accurate orders and timely service.
• Ability to coordinate with a team to maintain a safe environment by regulating alcohol consumption and de-escalating conflict.
• Trained new wait staff and bartenders in the proper beverage service stations and responsibilities.

• Educated guests on daily specials and menu offerings, enabling them to decide on appetizers, entrees and desserts.
• Ensured high levels of customer satisfaction through excellent sales service.
• Warmly greeted new and returning customers and developed relationships resulting in customer loyalty.
• Ability to make various alcoholic drinks.