Jordyn Bullard
Oshawa,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects
simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
NHL All-Star Ambassador
The National Hockey League
02.2024 - 02.2024
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Managed large events within multiple departments.
- Utilized variety of organizational and communication skills to improve fan experience.
- Resolved conflicts between staff members and community members in diplomatic and professional manner.
Customer Service Representative
Mastermind Toys
09.2021 - 09.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Educated customers on special pricing opportunities and company offerings
- Answered inbound calls, chats and emails to facilitate customer service
- Performed needs analysis and presented options based on findings to help customers make decisions
- Assisted a wide range of customers from child to seniors, assuring they had a positive shopping experience.
Game Day Operations Staff Member
Hamilton Bulldogs Hockey Club
09.2022 - 04.2023
- Built and established positive relationships with fans, team members and supervisors.
- Assisted in planning and ensuring in-game activations and giveaways ran smoothly.
- Provided administrative support to department leads to help organize events and fundraisers.
- Used strong interpersonal communication skills to convey information to others.
Education
Advanced Diploma - Sport Management
Durham College
Oshawa, ON04-2026
High School Diploma -
Sherwood Secondary School
Hamilton, ON06-2022
Skills
- Communication Skills
- Social Perceptiveness
- Project management abilities
- Positive and professional
- Multitasking
- Problem Solving
Timeline
NHL All-Star Ambassador
The National Hockey League
02.2024 - 02.2024
Game Day Operations Staff Member
Hamilton Bulldogs Hockey Club
09.2022 - 04.2023
Customer Service Representative
Mastermind Toys
09.2021 - 09.2023
Advanced Diploma - Sport Management
Durham College
High School Diploma -
Sherwood Secondary School