Jordann Jones
Prescott,ON
Summary
Reliable and upbeat Budtender successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Professional in cannabis industry, well-versed in product knowledge, customer service, and compliance regulations. Strong ability to work within team, adapt to changing demands, and achieve desired outcomes. Skilled in inventory management, sales techniques, and customer education, ensuring reliable and resourceful presence in any setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Budtender Supervisor
Canna Cabana
05.2023 - 05.2024
- Perform sales in a fast-paced environment, providing exceptional customer service
- Assist customers in selecting appropriate cannabis products based on their preferences and needs
- Stock shelves, organize inventory, and ensure proper product display
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Restocked supplies and arranged displays.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
Personal Support Worker (PSW)
Carefor Health & Community Services
09.2020 - 05.2023
- Offered home care services, such as bathing, meal preparation, light housekeeping, and other tasks
Personal Support Worker (PSW)
Carecor Health Services
11.2020 - 03.2021
- Provided personal assistance to modified nurses and PSWs in various hospitals within Ottawa
- Assisted with personal care activities, including bathing, dressing, and rehabilitation therapy
Personal Support Worker (PSW)
Chartwell Rockwell Rockliffe Retirement Services
01.2020 - 05.2020
- Delivered personal care, meal preparation, organized activities, laundry, and dressing assistance
- Supported the Registered Practical Nurse (RPN) on duty with various tasks
Personal Support Worker (PSW) Co-op
Salvation Army Grace Manor
12.2019 - 01.2020
- Assisted with mechanical lifts, dressing, feeding, and managing O2 tanks
- Gained practical experience and learned on the job through Willis College
Education
Personal Support Worker Diploma -
Willis College of Business And Technology
Ottawa, ON06.2020
Ontario High School Diploma -
M. F. McHugh Education Centre
06.2015
Skills
- Customer education
- Cash handling experience
- Product knowledge expertise
- Restocking inventory
- Regulatory compliance
- POS software
- Key holder
- Team leadership
- Promotions and discounts
- Building customer loyalty
- Maintaining confidentiality
- Online order management
- Dispensary security
- Production leadership
- Cannabis strain identification
- THC & CBD products
Languages
Accomplishments
- Supervised team of 6 staff members.
- Became a supervisor within 6 months
- Worked split shifts ( 8am-2pm then 6pm-11pm)
- Attended multiple pop cannabis events with well known brands to get information about upcoming new products and strains with free samples to test, to give proper feed back to customers.
- Handled customers with returns
- Assisted customers set up 510 thread system
- Open & Closed the store
- Bank deposits at the end of day
Certification
- CannSell Standard Certificat
Timeline
Budtender Supervisor
Canna Cabana
05.2023 - 05.2024
Personal Support Worker (PSW)
Carecor Health Services
11.2020 - 03.2021
Personal Support Worker (PSW)
Carefor Health & Community Services
09.2020 - 05.2023
Personal Support Worker (PSW)
Chartwell Rockwell Rockliffe Retirement Services
01.2020 - 05.2020
Personal Support Worker (PSW) Co-op
Salvation Army Grace Manor
12.2019 - 01.2020
Ontario High School Diploma -
M. F. McHugh Education Centre
- CannSell Standard Certificat
Personal Support Worker Diploma -
Willis College of Business And Technology
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