Jordan Vaudry
Langford,BC
Overview
9
9
years of professional experience
Work History
Food and Beverage Server
Whistle Bear Golf Club
08.2021 - 08.2023
- Managed a section of 10 tables and large parties during peak hours, ensuring prompt and accurate service.
- Implemented upselling techniques for add-ons and specialty items, driving additional revenue for the club restaurant.
- Crafted and delivered alcoholic beverage orders to tables.
- Provided fine dining and wine service during dinner service.
- Memorized member numbers and any dietary restrictions or preferences.
- Maintained golf etiquette while working on beverage cart.
- Led organization and set up of club dining events and tournaments.
Food and Beverage Server
Fairmont Chateau Whistler
11.2021 - 05.2022
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests' needs.
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Showcased extensive knowledge of menu items, offering adept recommendations and upsold items to suit individual preferences.
- Increased table turnover rate through efficient order taking and timely delivery of dishes.
- Rolled silverware, set up tables and polished glassware and silverware.
- Managed sections for smooth flow of guests and orders.
Barista & Barista Trainer
Starbucks
02.2016 - 08.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Memorized and prepared over 100 different drink recipes.
- Regularly upsold food items to pair with drink orders.
- Successfully trained over 20 new employees throughout a 2-week company training process.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Food and Beverage Server
Willies Beach Bar
06.2018 - 12.2018
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
- Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
- Enforced provincial liquor laws to ensure safe service of alcoholic beverages.
- Entered orders accurately to produce finalized checks and attain correct payments from guests.
- Used point-of-sale systems and completed end-of-shift paperwork accurately.
Cashier
No Frills Grocery
10.2014 - 09.2015
- Greeted customers entering store and responded promptly to customer needs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor's of Education - Education
Nipissing University
North Bay, ON04.2024
Bachelor of Science - Biological Sciences
University of Guelph
Guelph, ON04.2021
Skills
- BC Serving it Right Certified
- SMART SERVE Certified
- Food and beverage safety practices
- Order Accuracy
- Menu Memorization
- Exceptional customer service
- Colleague Collaboration
- Attention to Detail
- Time Management
- Flexible and Adaptable
- Multitasking
- High-volume dining
Volunteer Experience
- Member of Students for Wishes- University of Guelph Chapter
- Member of Future Dentists & Optometrists of Guelph
- Assistant Dance Instructor- Innovative Dance
- Track & Field Supervisor
Timeline
Food and Beverage Server
Fairmont Chateau Whistler
11.2021 - 05.2022
Food and Beverage Server
Whistle Bear Golf Club
08.2021 - 08.2023
Food and Beverage Server
Willies Beach Bar
06.2018 - 12.2018
Barista & Barista Trainer
Starbucks
02.2016 - 08.2020
Cashier
No Frills Grocery
10.2014 - 09.2015
Bachelor's of Education - Education
Nipissing University
Bachelor of Science - Biological Sciences
University of Guelph