Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Jordan Vaudry

Langford,BC

Overview

9
9
years of professional experience

Work History

Food and Beverage Server

Whistle Bear Golf Club
08.2021 - 08.2023
  • Managed a section of 10 tables and large parties during peak hours, ensuring prompt and accurate service.
  • Implemented upselling techniques for add-ons and specialty items, driving additional revenue for the club restaurant.
  • Crafted and delivered alcoholic beverage orders to tables.
  • Provided fine dining and wine service during dinner service.
  • Memorized member numbers and any dietary restrictions or preferences.
  • Maintained golf etiquette while working on beverage cart.
  • Led organization and set up of club dining events and tournaments.

Food and Beverage Server

Fairmont Chateau Whistler
11.2021 - 05.2022
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests' needs.
  • Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
  • Showcased extensive knowledge of menu items, offering adept recommendations and upsold items to suit individual preferences.
  • Increased table turnover rate through efficient order taking and timely delivery of dishes.
  • Rolled silverware, set up tables and polished glassware and silverware.
  • Managed sections for smooth flow of guests and orders.

Barista & Barista Trainer

Starbucks
02.2016 - 08.2020
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Memorized and prepared over 100 different drink recipes.
  • Regularly upsold food items to pair with drink orders.
  • Successfully trained over 20 new employees throughout a 2-week company training process.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Food and Beverage Server

Willies Beach Bar
06.2018 - 12.2018
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
  • Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
  • Enforced provincial liquor laws to ensure safe service of alcoholic beverages.
  • Entered orders accurately to produce finalized checks and attain correct payments from guests.
  • Used point-of-sale systems and completed end-of-shift paperwork accurately.

Cashier

No Frills Grocery
10.2014 - 09.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor's of Education - Education

Nipissing University
North Bay, ON
04.2024

Bachelor of Science - Biological Sciences

University of Guelph
Guelph, ON
04.2021

Skills

  • BC Serving it Right Certified
  • SMART SERVE Certified
  • Food and beverage safety practices
  • Order Accuracy
  • Menu Memorization
  • Exceptional customer service
  • Colleague Collaboration
  • Attention to Detail
  • Time Management
  • Flexible and Adaptable
  • Multitasking
  • High-volume dining

Volunteer Experience

  • Member of Students for Wishes- University of Guelph Chapter
  • Member of Future Dentists & Optometrists of Guelph
  • Assistant Dance Instructor- Innovative Dance
  • Track & Field Supervisor

Timeline

Food and Beverage Server

Fairmont Chateau Whistler
11.2021 - 05.2022

Food and Beverage Server

Whistle Bear Golf Club
08.2021 - 08.2023

Food and Beverage Server

Willies Beach Bar
06.2018 - 12.2018

Barista & Barista Trainer

Starbucks
02.2016 - 08.2020

Cashier

No Frills Grocery
10.2014 - 09.2015

Bachelor's of Education - Education

Nipissing University

Bachelor of Science - Biological Sciences

University of Guelph

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Jordan Vaudry