Jordan Shields

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Provided positive first impressions to welcome existing, new, and potential customers.
• Answered customer questions about sizing, accessories, and merchandise care.

• Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
• Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.

• Commision based
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Example: Clientele notebook

• Managed to multiple task while demonstrating adaptability and flexibility
• Focused on learning new skills

• Engaged with guests to understand and anticipate customer service needs

• Introduced promotions and sale opportunities, enticing customers
• Stayed current on customer trends and requirements
• Highlighted new products and company promotions during sales pitches

• Stood, turned and walked to demonstrate features of garments for observers at fashion shows, private showings and retail establishments
• Followed strict routines of diet, sleep and exercise maintained appearance
• Reported job completions to agencies and obtained information about future appointments