Jordan Ong Nguyen
Kitchener,ON
Summary
Combining exceptional customer service with hands-on experience in workshop facilitation and shipping logistics. Proven ability to enhance customer experiences through effective communication, educational content development, and streamlined operations, ensuring high standards of service and productivity.
Overview
4
4
years of professional experience
Work History
Workshop Facilitator
Plantwell
10.2024 - Current
- Designed and delivered engaging workshops on sustainable practices for diverse audiences.
- Facilitated group discussions that promoted active participation and fostered knowledge sharing among attendees.
- Developed educational materials aligned with workshop objectives to enhance learner engagement and understanding.
- Evaluated participant feedback to refine workshop content and optimize delivery methods for future sessions.
Shipping and Receiving Clerk
Plantwell
08.2024 - Current
- Processed incoming and outgoing shipments, ensuring accuracy and compliance with company standards to support operational integrity.
- Maintained inventory records using warehouse management systems, enhancing tracking efficiency and accuracy.
- Inspected shipments for damages or discrepancies, facilitating timely resolutions.
- Collaborated with team members to optimize workflow, contributing to improved shipping efficiency.
Retail Service Associate
Plantwell
08.2024 - Current
- Assisted customers with product inquiries and delivered tailored recommendations to meet individual needs.
- Maintained clean, organized store displays to create inviting shopping environment.
- Maintained clean and organized store displays to enhance customer experience.
- Processed transactions accurately through POS systems, contributing to smooth sales operations.
Martial Arts Instructor
Milton Muay Thai
06.2022 - 12.2025
- Developed lesson plans to improve students' martial arts techniques and fitness levels, fostering a holistic approach to training.
- Monitored student progress, providing constructive feedback to improve performance and boost confidence.
- Monitored student progress and provided feedback to enhance performance and build confidence.
- Organized and led workshops that advanced skill development and strengthened community ties through martial arts.
Education
High School Diploma -
Forest Heights Collegiate Institute
255 Fischer-Hallman Rd, Kitchener, ON N2M 4X806-2026
Skills
- Self-motivated
- Customer service
- Collaboration
- Team collaboration
- Teamwork
- Time management
- Workshop logistics
- Physical labor
- Facilitation techniques
- Culinary education
- Health and safety
- Workshop preparation
References
Dennis Nguyen, Plantwell-Owner
Address: 721 Main St E, Milton, ON L9T 3P6,
Phone Number: 289-878-5444
Email: dennis.nguyen@plantwellinc.com
Timeline
Workshop Facilitator
Plantwell
10.2024 - Current
Shipping and Receiving Clerk
Plantwell
08.2024 - Current
Retail Service Associate
Plantwell
08.2024 - Current
Martial Arts Instructor
Milton Muay Thai
06.2022 - 12.2025
High School Diploma -
Forest Heights Collegiate Institute