Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Malcolm

Dieppe,NB

Summary

Customer-focused early-career professional with experience in guest services, point-of-sale systems, and cash handling. Known for calm complaint resolution, attention to detail, and reliable support in fast-paced theatre settings.

Overview

1
1
year of professional experience

Work History

Cast Member

Cineplex
Moncton, New Brunswick
09.2025 - Current
  • Greeted Cineplex guests, delivering personalized movie, seating, and showtime information to enhance guest experience.
  • Resolved guest questions and complaints with calm, courteous service.
  • Processed ticket sales, snacks, and beverages using point-of-sale systems.
  • Assisted team members with opening, closing, and daily theater tasks, ensuring smooth operations and guest satisfaction.
  • Maintained cleanliness of auditoriums, lobbies, and concession areas between showings.

Education

Bachelor of Science - Biology

Mount Allison University
Sackville, NB
10-2026

Skills

  • Point-of-sale systems
  • Ticket sales
  • Cash handling
  • Customer complaint resolution
  • Guest services
  • Customer satisfaction
  • Quality assurance
  • Attention to detail
  • Customer focus

Timeline

Cast Member

Cineplex
09.2025 - Current

Bachelor of Science - Biology

Mount Allison University
Jordan Malcolm