Jordan Crisp
Torrance,CA
Summary
A Monterey, CA native, I relocated to LA in 2019 to earn my college degree at Marymount California University, a private school in Palos Verdes, CA. I graduated in spring 2022 with a BA in Business, specializing in Entrepreneurship. Alongside my studies, I have played baseball since the age of eight and gained valuable experience in various job roles. With a hands-on approach and adaptability to different work environments, I consistently demonstrate a strong work ethic and eagerness to learn. Motivated by consistency, dedication, and effective time management, I am poised to excel in any professional setting.
Overview
13
13
years of professional experience
Work History
Pro Shop Attendant
Trump National Los Angeles Golf Course
02.2024 - Current
- Assisted with event coordination, including tournament setup and logistics for smooth operations.
- Trained new employees comprehensively on all aspects of Pro Shop operations, promoting high-quality service standards.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.
- Utilized knowledge of golf rules and regulations to educate customers about various game aspects effectively.
- Assisted in inventory management, ensuring accurate tracking of products and timely restocking of items.
Baseball Coach
Wrecking Crew LLC
05.2021 - Current
- Developed skills to work with children
- Enhanced baseball knowledge through understanding the correct strategies on how to win games and tournaments
- Provided great communication with all parents about their child
- Handled scheduling weekly practices and weekly tournaments for two different teams
- Personally trained children ages from 8-12.
- Developed individualized training programs for each player based on their skills and abilities.
Sales Specialist
Apple
08.2022 - 10.2023
- Assisted customers with setup and installation of Apple products.
- Resolved customer inquiries regarding product features and functionality.
- Demonstrated how to use the full range of features available on Apple products.
- Educated customers on the proper use of their Apple products in order to maximize usage potential.
- Configured personal settings for each customer's device based on individual needs.
- Maintained a comprehensive knowledge of current Apple products and services.
- Handled customer complaints in a professional manner while seeking solutions that met their needs.
- Collaborated with other team members to ensure smooth operations throughout store.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Line Worker
Quality Seafood
08.2021 - 01.2022
- Developed skills to work in a fast-paced environment
- Maintained focus through tedious tasks such as cleaning steamers and crab tanks
- Learned how to prepare live seafood such as clams, mussels, oysters, crabs, lobsters, sea urchin
- Developed skills on how to maintain fresh live seafood product
- Enhanced customer service skills through the extreme amount of customers daily.
Jack of All Trades
Panera Bread
01.2017 - 07.2019
- Provided excellent customer service by ensuring meals were delivered in a timely manner and remaining attentive to customers' needs, resulting in high levels of customer satisfaction
- Cross-trained on all aspects of restaurant service staff operations and utilized quick decision-making skills when adhering to restaurant specifications in correlation with management expectation and efficiency
- Handled transactions and coordinated with chefs and fellow staff through consistent communication to maintain smooth operations in a fast-paced environment
- Educated on how to work with different types of people and learned how to manage other coworkers to be efficient.
Jack of All Trades
Demarco's Pizzeria
08.2016 - 07.2018
- Developed skills to work fast and efficiently with hand washing each utensil and dish
- Maintained focus through tedious tasks like setting up 50 pizza boxes at a time or cutting vegetables.
Recreation Leader
City Of Monterey
06.2012 - 08.2017
- Assisted in headquarters duties by filling out paperwork, talking with parents, coordinating each week
- Directed specific themed weeks such as 'Olympic themed week' organizing events for over 150 children to participate in
- Motivated first-day campers, creating ice-breaker games to connect with peers
- Learned customer service skills by communicating with parents about all the questions about camp, rates, scheduling, activities offered, food, etc
- Maintained confidentiality information of camp participants.
Education
Bachelor of Business - Entrepreneurship
Marymount California University
05.2022
Skills
- Microsoft Word and PowerPoint
- Excellent communication
- Excellent customer service
- Decision-making
- Detail-oriented
- Problem solver
- Public speaking
- Time management
Skills
- Administrative Coordination
- De-Escalation Techniques
Timeline
Pro Shop Attendant
Trump National Los Angeles Golf Course
02.2024 - Current
Sales Specialist
Apple
08.2022 - 10.2023
Line Worker
Quality Seafood
08.2021 - 01.2022
Baseball Coach
Wrecking Crew LLC
05.2021 - Current
Jack of All Trades
Panera Bread
01.2017 - 07.2019
Jack of All Trades
Demarco's Pizzeria
08.2016 - 07.2018
Recreation Leader
City Of Monterey
06.2012 - 08.2017
Bachelor of Business - Entrepreneurship
Marymount California University
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