Jordan Allen
Compton
Summary
Dynamic professional with a strong background in customer service and human resources, notably at Omni Hotels & Resorts. Proven ability to enhance employee onboarding and foster team collaboration. Skilled in effective communication and project coordination, consistently delivering exceptional guest experiences while maintaining high standards of service and organization.
Overview
3
3
years of professional experience
Work History
Server
Nordstrom
Torrance
07.2023 - 10.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of tables and dining areas.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted guests with menu selections and dietary preferences.
- Processed transactions accurately using point-of-sale systems.
Human Resources Associate
Omni Hotels & Resorts
Dallas
01.2023 - 06.2023
- Assisted with recruitment processes by screening resumes and scheduling interviews.
- Coordinated new hire orientations to integrate employees into the company culture.
- Supported benefits administration by answering employee questions and resolving issues.
- Facilitated training sessions to enhance employee skills and knowledge retention.
- Communicated regularly with department heads on matters related to staffing needs or organizational changes.
Server
Omni Hotels & Resorts
Dallas
06.2021 - 01.2023
- Provided exceptional customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of tables and dining areas.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted guests with menu selections and dietary preferences.
Education
Associate in Business Administration - Business Administration
California Coast University
Santa Ana, CA10-2020
Associate of Applied Science - Surgical Technology
Concorde Career College
Grand Prairie, TXCertification - Patient Care Representative
Futuro Health
OnlineSkills
- Customer service excellence
- Team collaboration
- Employee onboarding
- Effective communication
- Project coordination
- Time management
- Conflict resolution
Timeline
Server
Nordstrom
07.2023 - 10.2024
Human Resources Associate
Omni Hotels & Resorts
01.2023 - 06.2023
Server
Omni Hotels & Resorts
06.2021 - 01.2023
Associate in Business Administration - Business Administration
California Coast University
Associate of Applied Science - Surgical Technology
Concorde Career College
Certification - Patient Care Representative
Futuro Health