Luke Evan
Woodbridge,Ontario
Summary
Accomplished hospitality professional with a successful history at Symposium Cafe & CHOP Steakhouse, recognized for consistently surpassing customer expectations through outstanding service. Proven expertise in customer service and food sales promotion has led to top-tier performance in tips revenue. Strong problem-solving and time management skills contribute to enhancing dining experiences while driving revenue growth. Committed to leveraging these competencies for ongoing success within the hospitality sector.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Symposium Cafe
Woodbridge, Canada
11.2024 - Current
- Achieved top percentile in tips, consistently outperforming peers by delivering excellent service and high customer satisfaction
- Handled multiple tables simultaneously in fast-paced environment, ensuring food served on time and customers consistently happy
- Upsold menu items and specials, contributing to increased restaurant revenue
- Developed strong time management skills, ensuring all customer needs were met efficiently
Busser/Assistant Server
Chop Steakhouse
Woodbridge, Canada
04.2023 - 11.2024
- Assisted in providing a premium dining experience that Chop is famous for, ensuring dining area remained clean, organized and welcoming for guests
- Supported Servers in food delivery, ensuring timely and accurate presentation of dishes to guests, especially during peak hours
- Anticipated guest’s needs by refilling drinks, bringing condiments, and clearing tables quickly to keep the flow of service seamless
- Contributed to restaurant’s high standards for service, enhancing guest experience with collaborative team skills
Education
Honours OSSD -
Holy Cross Catholic Academy
06.2025
Skills
- Customer Service Excellence in Hospitality
- Professional appearance
- Customer Service Excellence
- Teamwork & Collaboration
- Problem Solving
- Time Management
- Food sales and promotion
- Daily specials memorization
- Food and beverage pairings
- Responsible beverage service
- Positive and professional
- Menu item recommendation
- High volume dining
- Menu presentation
- Point-of-sale system
- Memory retention
Hobbies and Interests
Passion for food trends and new dining experiences., Unionville OPDL Soccer Team, OFSA Champions 2023, Track, Personal Fitness
Certification
- SMART SERVE Certification
Timeline
Server
Symposium Cafe
11.2024 - Current
Busser/Assistant Server
Chop Steakhouse
04.2023 - 11.2024
Honours OSSD -
Holy Cross Catholic Academy
Similar Profiles
Baylie PalumboBaylie Palumbo
Supervisor at Symposium CafeSupervisor at Symposium Cafe
Afifa TaiAfifa Tai
Server at Symposium CafeServer at Symposium Cafe
Noelle RicardNoelle Ricard
SERVER at SYMPOSIUM CAFESERVER at SYMPOSIUM CAFE