Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jorawar Kahlon

Vanessa

Summary

I have years of experience as a customer service professional, including work at White Horse Bowling, and McDonals where I excelled in cash handling and event coordination. Bilingual and skilled in POS cash register systems, I effectively managed resources and enhanced customer satisfaction through strong interpersonal skills. I have been recognized for my initiative and commitment to maintaining high standards in a fast-paced environment. For my future, I am looking to expand my resume and gain as much work experience as possible.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

White Horse Bowling
03.2022 - Current
  • I worked the front till, where I greeted and assisted customers. Helping people pay for activities, handing out shoes and putters, and organizing them on the correct lane was a daily duty.
  • Performed routine maintenance on bowling lanes, such as oiling and cleaning pin-setting machines.
  • Responsible for booking birthdays, large groups, school trips, and year-end work parties. As well as organizing for bowling leagues.
  • Responsible for opening and closing procedures related to cash handling activities.

Cook

McDonald's
08.2021 - 12.2021
  • Cooked hamburgers, French fries, fish fillets, breakfast items, and other fast-food menu items, as ordered by customers.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Cleaned dining areas, floors, bathrooms, and any other spaces I was instructed to.
  • Ensured that all food items were prepared according to company standards and customer satisfaction.

Kids Basketball Coach

Volunteer Work
09.2022 - 03.2023
  • Promoted sportsmanship, teamwork, and respect among players both on and off the court.
  • Organized teams, plays and activities
  • Created opportunities for players to develop leadership skills through team captain roles or mentoring younger teammates.
  • Enhanced player skills through personalized coaching and feedback.

Education

Business Technology Management - Information Technology

Toronto Metropolitan University
Toronto, ON
04-2028

High School Diploma -

Simcoe Composite School
Simcoe, ON
06-2024

Skills

  • Efficient in computer POS systems
  • Fluent in two languages, and proficient in a third
  • Resource allocation and management
  • Strong sales strategies
  • Self-regulation, willingness to take initiative
  • Interpersonal skills
  • Ensures customer satisfaction
  • Efficient in computer programming

Certification

  • Smart Serve Verified
  • Food Handling Certificate
  • Received honors through all 4 years of secondary school

Timeline

Kids Basketball Coach

Volunteer Work
09.2022 - 03.2023

Customer Service Cashier

White Horse Bowling
03.2022 - Current

Cook

McDonald's
08.2021 - 12.2021

Business Technology Management - Information Technology

Toronto Metropolitan University

High School Diploma -

Simcoe Composite School

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Jorawar Kahlon