Jonte’ Ford

Dedicated and results-driven professional with experience in higher education, student advocacy, retail leadership, customer service, and administrative support. Skilled in assisting students with FAFSA, financial aid resources, program eligibility, and student success while maintaining FERPA compliance using PeopleSoft and Campus Logic. Proven ability to coordinate schedules, workshops, presentations, and cross-functional teams while managing confidential records and providing exceptional customer service. Experienced in training staff, resolving complex issues, and improving operational efficiency in fast-paced environments. Strong communication, organizational, and problem-solving skills with a commitment to supporting diverse communities, fostering positive relationships, and delivering high-quality service to students, customers, and colleagues.