Jonathon Lyng
Virden,Manitoba
Summary
Flexible, results-oriented Manager offering focused leadership and hospitality operations knowledge to drive profitability. Exceptional communication skills.
Overview
11
11
years of professional experience
Work History
Assistant General Manager
Boston Pizza
Virden
- Current
- Carefully interviewed, selected, trained and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Food and Beverage Supervisor/ Concierge
Detla Calgary South
City of Calgary, AB
04.2014 - 09.2015
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Interacted positively with customers while promoting hotel facilities and services.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
Resident Assistant
SAIT Residence
, Calgary
- 05.2014
- Helped new residence adjust to a new environment.
- Tutored students with their studies.
- Planned and evaluated community events for students.
- Worked on call to assist residence with various daily needs.
Education
Hospitality Management Diploma - Business
Southern Alberta Institute of Technology
City of Calgary, AB2015
Skills
- Service-oriented
- Inventory control and record keeping
- Staff scheduling
- Food service background
- Strong work ethic
- Passion for customer satisfaction
Accomplishments
- Nominated "Best Fine Dining Server" in Calgary White Hat Awards.
- Co-founder of Outspoken SAIT
- Employee of the Month Delta Calgary South November 2015.
Timeline
Food and Beverage Supervisor/ Concierge
Detla Calgary South
04.2014 - 09.2015
Assistant General Manager
Boston Pizza
- Current
Resident Assistant
SAIT Residence
- 05.2014
Hospitality Management Diploma - Business
Southern Alberta Institute of Technology