Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Jonathan Michael Zabasajja

Northridge

Summary

Results-driven sales representative with a strong background in business development, strategic client engagement, and leadership. Demonstrated expertise in identifying customer needs, developing rapport, and delivering effective solutions. Proven track record of success in fast-paced environments, with exceptional interpersonal, leadership, and communication skills.

Overview

4
4
years of professional experience

Work History

Sales Development Representative

AlterCall
05.2024 - Current
  • Drove full-cycle sales by qualifying, engaging and closing individual, team, and enterprise leads for high-ticket training and mentorship programs
  • Maintained a high-volume call schedule (up to 200 calls/day) with a consistent 15% conversion rate.
  • Delivered responsive follow-up and consultative support via email and text, and phone to guide prospects through the sales funnel
  • Accurately tracked lead interactions and pipeline activity in CRM, ensuring alignment with sales protocols
  • Closed deals with entrepreneurs and business leaders, converting them into long-term clients of Ryan Blair’s mentorship program.

Business Sales Representative

CLA Global Inc
01.2022 - 04.2024
  • Served as primary liaison for customers within assigned territory, providing comprehensive pre and post sale support to ensure a seamless client experience.
  • Prospected and closed new business opportunities through in-person meetings, territory outreach, and relationship-driven selling strategies.
  • Responded to customer inquiries and resolved issues promptly, contributing to strong client retention and satisfaction.
  • Partnered with sales team members to exceed performance goals, support territory growth, and uncover upsell opportunities.

Rams Ambassador/ Intern, Merch & Retail

Los Angeles Rams
01.2021 - 01.2023
  • Provided excellent customer service to 250-500 internal guests/clients per game to ensure positive interaction and guest experience.
  • Assisted in day-to-day, in game, and off day publishing across Rams main and ancillary accounts (Cheer, Communities)
  • Built strong, trusting, and open relationships with internal counterparts as well as external vendors. Maintain file management and naming for social content
  • Proactively approach fans to help answer questions when necessary.
  • Work cross functionally on managing orders, invoices and forecasting with partners and licensees.

Education

Bachelor of Science - Business Administration

California State University, Channel Islands
05-2021

Bachelor of Arts - Sports Administration

University of Louisville
Louisville, KY
05-2017

Skills

  • Cold calling
  • Goal-oriented mindset
  • Customer relationship building
  • Lead qualification
  • Email outreach
  • CRM tracking
  • Relationship development
  • Attention to detail
  • Multitasking
  • Processing payments
  • Account servicing
  • Teamwork
  • Time management

Accomplishments

Extra-Curricular Activities

NCAA Div. I Men’s Soccer Athlete 2013-2017

Black Student Union Advisory (UofL) 2014-2017

Black Student Union (CSUCI) 2019-2022

Professional Soccer Athlete Real Salt Lake 2017-2018

Languages

Spanish
Limited Working

Timeline

Sales Development Representative

AlterCall
05.2024 - Current

Business Sales Representative

CLA Global Inc
01.2022 - 04.2024

Rams Ambassador/ Intern, Merch & Retail

Los Angeles Rams
01.2021 - 01.2023

Bachelor of Science - Business Administration

California State University, Channel Islands

Bachelor of Arts - Sports Administration

University of Louisville

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Jonathan Michael Zabasajja