Jonathan Varg
Edmonton
Summary
Hard working, personable and proactive with the passion to put my skills and abilities to work and continue to refine them in a workspace environment. Demonstrating solid understanding of customer service coupled with strong communication and problem solving skills. Committed to creating a welcoming environment that thrives in delivering high levels of guest satisfication.
Overview
3
3
years of professional experience
Work History
Guest Service Representative
Delta Marriott
03.2021 - 01.2024
- Planned and Executed Memorable Events
Coordinated and executed weddings, corporate meetings, banquets, and social events, ensuring all guest requirements were met and exceeded. - Collaborated with Cross-Functional Teams
Worked closely with catering, audiovisual, housekeeping, and front desk teams to deliver seamless and successful event experiences for clients and guests. - Provided Exceptional Client Support
Served as the primary point of contact for clients, maintaining clear and professional communication to address needs, resolve issues, and ensure satisfaction from planning to post-event follow-up. - Managed Event Logistics and Setup
Oversaw venue setups, room layouts, and event timelines, ensuring all details aligned with client specifications and hotel standards. - Maintained Operational Efficiency
Anticipated and resolved challenges during events, adhering to budget constraints while maintaining a high level of service and guest satisfaction.
Education
High School Diploma -
Harry Ainlay
Edmonton, AB06-2020
Diploma - Construction Engineering
Northern Alberta Institute of Technology
Edmonton, AB04-2026
Skills
- Ability to communicate fluently getting the message across professionally and clearly
- Quick in learning and picking up skills
- Able to follow instructions with clear actionable steps
- Fulfillment of tasks with efficiency and correct details
- Customer service, ability to problem solve and find correct solutions for unhappy customers
- Hard working not cutting corners
- Love to push myself to different levels
- Purpose and Vision driven, always looking to become better
- Emotional Intelligence to handle various situations
- Critical thinking skills
Timeline
Guest Service Representative
Delta Marriott
03.2021 - 01.2024
High School Diploma -
Harry Ainlay
Diploma - Construction Engineering
Northern Alberta Institute of Technology
Similar Profiles
Karen St PierreKaren St Pierre
Night Auditor at Delta MarriottNight Auditor at Delta Marriott
ALISHA MOOREALISHA MOORE
Laundry Attendant /Hotel Housekeeper at Delta MarriottLaundry Attendant /Hotel Housekeeper at Delta Marriott
Kacper SkalnyKacper Skalny
Barista/Waiter at Delta MarriottBarista/Waiter at Delta Marriott