Jonathan Swain
Quispamsis,Canada
Summary
I have ten years of superior results in the Insurance Industry. I have a strong work ethic, high attention to details, superior sales & service skills,
I am self motivated and always strive for excellence for any role I am tasked with. I have completed numerous CIP courses including C130 C131 C70 C12 C14.
Overview
10
10
years of professional experience
Work History
Resource Officer (Central Resource Team)
TD Insurance
04.2022 - Current
- Excellence in Time Management
- Handling Escalations
- Developing Colleagues
- Handling Call Reviews/Complicated Files
- Assisting Advisors on all insurance inquiries
- Critical Thinking
- Mentorship Program assisting new hires
- Handling all staff insurance calls
Insurance Advisor
TD Insurance
04.2015 - 04.2022
- Excellence in Sales
- Experience with Renewals Processing
- Superior Customer Service results
- Won numerous national awards
- Excellence in customer service
- Ambassador for Team Agendas
- Led team meetings
Skills
- Conflict resolution skills
- Sales Excellence
- Customer Service Excellence
- Excellence in time management
- Self Motivated
Accomplishments
- C130/C131/C70/C12 Completion
- Licensed throughout Canada excluding Quebec.
- Excellence in Sales
- Mentorship Program onboarding new members
- Served on multiple committees.
- Won a plethora of awards.
- Multiple All-Star winner
Languages
English
Full Professional
All Stars Awards, Legendary Awards, Above & Beyond Awards etc.
Won numerous awards for tops in the country for sales & service. Trips abroad for national rankings. I have also won a plethora of tops in quarter awards for department & the team.
Timeline
Resource Officer (Central Resource Team)
TD Insurance
04.2022 - Current
Insurance Advisor
TD Insurance
04.2015 - 04.2022
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