Summary
Overview
Work History
Skills
Accomplishments
Languages
All Stars Awards, Legendary Awards, Above & Beyond Awards etc.
Timeline
Generic

Jonathan Swain

Quispamsis,Canada

Summary

I have ten years of superior results in the Insurance Industry. I have a strong work ethic, high attention to details, superior sales & service skills,


I am self motivated and always strive for excellence for any role I am tasked with. I have completed numerous CIP courses including C130 C131 C70 C12 C14.




Overview

10
10
years of professional experience

Work History

Resource Officer (Central Resource Team)

TD Insurance
04.2022 - Current
  • Excellence in Time Management
  • Handling Escalations
  • Developing Colleagues
  • Handling Call Reviews/Complicated Files
  • Assisting Advisors on all insurance inquiries
  • Critical Thinking
  • Mentorship Program assisting new hires
  • Handling all staff insurance calls

Insurance Advisor

TD Insurance
04.2015 - 04.2022
  • Excellence in Sales
  • Experience with Renewals Processing
  • Superior Customer Service results
  • Won numerous national awards
  • Excellence in customer service
  • Ambassador for Team Agendas
  • Led team meetings


Skills

  • Conflict resolution skills
  • Sales Excellence
  • Customer Service Excellence
  • Excellence in time management
  • Self Motivated

Accomplishments

  • C130/C131/C70/C12 Completion
  • Licensed throughout Canada excluding Quebec.
  • Excellence in Sales
  • Mentorship Program onboarding new members
  • Served on multiple committees.
  • Won a plethora of awards.
  • Multiple All-Star winner

Languages

English
Full Professional

All Stars Awards, Legendary Awards, Above & Beyond Awards etc.

Won numerous awards for tops in the country for sales & service. Trips abroad for national rankings. I have also won a plethora of tops in quarter awards for department & the team. 

Timeline

Resource Officer (Central Resource Team)

TD Insurance
04.2022 - Current

Insurance Advisor

TD Insurance
04.2015 - 04.2022
Jonathan Swain