JONATHAN SWAIN
Resource Officer
Quispamsis,NB
Summary
A dedicated professional with 10 years of experience in the insurance industry with a focus on sales and employee development. I have a proven track record with time management, excelling at all time related metrics and leverage hard skills in sales and soft skills in mentorship. I consistently meet ambitious targets while maintaining a focus on client satisfaction and improving team capabilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Resource Officer (Central Resource Team)
TD Insurance
Quispamsis, New Brunswick
04.2022 - Current
- Excellence in Time Management.
- Handling Escalations.
- Developing colleagues.
- Handling Call Reviews and Complicated Files.
- Assisting advisors with all insurance inquiries.
- Critical Thinking.
- Mentorship Program.
Insurance Advisor
TD Insurance
Quispamsis, New Brunswick
04.2015 - 04.2022
- Excellence in Sales.
- Experience with Renewals Processing.
- Superior customer service results.
- Excellent rapport with customers and teammates.
Education
High School Diploma -
Simonds High School
Saint John, NB06-1997
Skills
- Sales
- Customer service
- Developing colleagues
- Time management
Accomplishments
- C130/C131/C70/C12 Completion
- Licensed throughout Canada excluding Quebec.
- Excellence in Sales
- Mentorship Program onboarding new members
- Served on multiple committees.
- Won a plethora of awards.
- Multiple All-Star winner
Certification
- C12
- C14
- C130
- C131
- C70
Timeline
Resource Officer (Central Resource Team)
TD Insurance
04.2022 - Current
Insurance Advisor
TD Insurance
04.2015 - 04.2022
High School Diploma -
Simonds High School
Similar Profiles
Samanpreet KaurSamanpreet Kaur
Contact Center Representative & Insurance Sales Advisor at TD InsuranceContact Center Representative & Insurance Sales Advisor at TD Insurance
MEENAL PARIHARMEENAL PARIHAR
Insurance Advisor / Investigations – First Response Centre (Special Assignment) at TD InsuranceInsurance Advisor / Investigations – First Response Centre (Special Assignment) at TD Insurance
Aagam ShahAagam Shah
Flex(Senior) Insurance Advisor at Td InsuranceFlex(Senior) Insurance Advisor at Td Insurance
Shreya KatariaShreya Kataria
Insurance Advisor at TD InsuranceInsurance Advisor at TD Insurance
Colby ChevarieColby Chevarie
Window Washer at Self-employedWindow Washer at Self-employed