JONATHAN ODUNEWU
Regina,SK
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
America Eagle
09.2025 - Current
- Aided customers by paying attention to special needs or wants.
- Keep detailed records of customer interaction to keep track and resolve issues quickly.
- Provided products and service recommendations to guide customers.
Team Leader
Popeyes
02.2024 - 09.2025
- Delivered exceptional customer service by working with a team to ensure fast, friendly and accurate service during peak hours.
- Resolved customer complaints and concerns calmly and professionally.
- Maintained a clean and organized front-of-house environment to ensure a positive first impression for every guest.
Crew Member
McDonalds
09.2022 - 08.2024
- Front end cashier / cash handling
- Delivered prompt, friendly customer service
- Managed over 70 customer orders per shift
- Contributed to exceeding standards in all internal quality checks.
Education
BA - Computer Science
University of Regina
Skills
- Multi-Tasking
- Team-Player
- Time Management
- Customer Consulting
- Communication
- Creativity
- Strategic thinking
Languages
English
Timeline
Customer Service Associate
America Eagle
09.2025 - Current
Team Leader
Popeyes
02.2024 - 09.2025
Crew Member
McDonalds
09.2022 - 08.2024
BA - Computer Science
University of Regina