JONATHAN KWAKYE
Burlington,Ontario
Summary
Compassionate and detailed-oriented Community Service Worker with hands-on experience supporting vulnerable populations through food bank operations and outreach. Graduate of a community Service Worker Diploma program with a strong foundation in case management, crisis intervention, and social service ethics. Known for structured communication, cultural sensitivity, and a methodical approach to client support. Committed to empowering individuals and strengthening community wellness through practical, respectful service
Overview
7
7
years of professional experience
1
1
Certification
Work History
Grocery Clerk
No Frills
- Current
- Provide great customer by ensuring the store shelves are stocked and responding to customer needs.
- Maintain and stock product displays and shelves that meet company standards.
- Ensure accurate product scanning and identify inventory needs and assist with ordering.
- Setup company-directed promotions and programs.
Warehouse Food Distribution Worker
Burlington Food Bank
12.2023 - Current
- Volunteer 2-3 Full Days at Burlington Food Bank to support the operation of food collection, security, quality checking, and distribution to individuals and families who face food insecurity.
- Support the food shipment arrivals, inventory management, and distribution to the food back front-end food store.
- Conduct food security and quality control checks to ensure food is safe and secure for distribution to clients.
- Actively engage in customer service enquiries, support, and distribution.
- Support individuals and family new Canadians and immigrants in need of food access and acquisition.
Research Analyst
Rzultz Consulting
10.2023 - 03.2024
- Conduct various research projects for competitive analysis to support the development of business proposals.
- Identify potential sources of training program funding, prepare draft research proposals, and submit funding applications.
- Plan and perform various surveys. Prepare information report outs for consulting group.
- Collect, record and analyze data. Interpret data analysis results and draw inferences and conclusions.
- Use research results to write preliminary reports, papers and reviews and present findings to colleagues.
- Collaborate with colleagues, client teams, etc. to generate research reports and conclusions.
Management Administration
Family Run Business - Construction
01.2019 - 01.2023
Print Shop Associate
Ghana Ports & Harbour Authority
01.2019 - 01.2020
- Prepare the polar cutting machine for production
- Set up and operate collating machines
- Packaging of receipt books for pickups
Education
Community Service Worker
Oxford College
Burlington, ONUniversity Diploma - Graphic Design & Tech.
Takoradi Technical University
07.2019
Diploma - undefined
Chemu Senior High School
05.2013
Skills
- Team oriented
- Excellent listener
- Friendly, courteous, & service oriented
- Poised under pressure
- Quality assurance
- Solid written & verbal communicator
Languages
English
Full Professional
ACTIVITIES AND INTERESTS
Community/Church Volunteering, Hiking at Park, Swimming/ Tennis, Bilingual, Travel, Great food, Food Pantry Volunteer
Certification
- Standard First Aid and CPR (Level C) - Oxford College - 2025
- Mental Health First Aid - Oxford College, 2025
- WHMIS & Workplace Safety - Oxford College, 2025
Timeline
Warehouse Food Distribution Worker
Burlington Food Bank
12.2023 - Current
Research Analyst
Rzultz Consulting
10.2023 - 03.2024
Management Administration
Family Run Business - Construction
01.2019 - 01.2023
Print Shop Associate
Ghana Ports & Harbour Authority
01.2019 - 01.2020
Grocery Clerk
No Frills
- Current
University Diploma - Graphic Design & Tech.
Takoradi Technical University
Diploma - undefined
Chemu Senior High School
Community Service Worker
Oxford College