Jonathan Ko
Surrey,Canada
Summary
Self-motivated Automotive Technician with extensive experience in vehicle repair and maintenance. Proven expertise in diagnosing and troubleshooting complex mechanical issues while delivering exceptional customer service. Demonstrated leadership abilities and effective communication skills have led to significant improvements in team efficiency and customer satisfaction. Committed to continuous professional development and innovative problem-solving strategies.
Overview
14
14
years of professional experience
Work History
Automotive Technician
OkTire
Vancouver, BC
06.2021 - Current
- Executed scheduled maintenance services including oil changes, tune-ups, and filter replacements.
- Employed infrared engine analyzers and computerized diagnostic devices to assess vehicle systems.
- Performed routine servicing on fuel, electrical, and cooling systems to ensure optimal performance.
- Assisted in diagnosing complex electrical issues using specialized test equipment.
- Demonstrated strong customer service skills while addressing automotive needs.
- Conducted driveability tests post-repair to ensure functionality.
Automotive Tire Technician
Kaltire
Burnaby, BC
08.2020 - 05.2021
- Balanced and mounted new tires for customers, providing detailed breakdowns of services performed.
- Inspected tires on customer vehicles to report mechanical defects.
- Evaluated brake systems and installed or repaired pads and drums for optimal performance.
- Maintained inventory by loading and unloading tire shipments.
- Inspected and organized tire inventories while performing routine stock assessments.
- Inflated tires to prescribed PSI to meet load requirements.
- Checked vehicle for leaks and topped off fluids.
Automotive Technician/Assistant Manager
Midas
Richmond, BC
03.2018 - 08.2019
- Assisted technicians in diagnosing problems with vehicles using diagnostic equipment.
- Advised management on purchasing additional tools and equipment necessary for servicing vehicles.
- Maintained a clean and safe work environment by following established safety procedures.
- Communicated effectively with customers regarding their concerns and needs.
- Performed basic automotive maintenance such as oil changes, tire rotation and brake pad replacements.
- Greeted customers upon arrival at the shop and discussed their vehicle's needs or any other related issues they may have had.
- Helped diagnose faults in cars using electronic testing equipment.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
Automotive Technician
Midas
Vancouver, BC
01.2018 - 02.2018
- Removed old oil, replaced filters, and added correct amounts of fluids.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
Automotive Lube Technician
Valvoline Express Care – Lube and Oil Change
North Vancouver, BC
01.2017 - 10.2017
- Advised customers on necessary repairs and preventive maintenance requirements for their vehicles.
- Replaced air filters, fuel filters and wiper blades when needed.
- Changed oil, transmission fluid and filters in vehicles.
- Performed automotive preventive maintenance and inspected tires.
Automotive Tire Technician
KalTire
Vancouver, BC
11.2016 - 01.2017
- Performed basic maintenance tasks such as oil changes, brake jobs and filter replacements.
- Identified and replaced worn tires and related components, optimizing safety.
- Evaluated brake systems and installed or repaired pads and drums for optimal performance.
- Repaired and plugged vehicle tires to help customers avoid purchase of new tires.
- Inspected tires on customer vehicles to report mechanical defects.
- Balanced and mounted new tires for customers, providing detailed breakdowns of services performed.
- Performed tire rotations, mounts, and balancing on vehicles.
Lot Attendant
Destination Mazda
Vancouver, BC
08.2016 - 11.2016
- Inspected vehicles for damage upon arrival and departure from lot.
- Ensured that all vehicles were parked in designated areas according to size and type.
- Performed minor maintenance tasks such as replacing light bulbs or repairing damaged fences and gates.
- Maintained cleanliness of the lot, including sweeping, trash removal, pressure washing and painting.
- Greeted customers and provided assistance to ensure a smooth check-in process.
- Provided excellent customer service by responding quickly to requests and addressing complaints in an efficient manner.
- Patrolled parking area to prevent vehicle damage and vehicle or property thefts.
- Directed drivers to parking spots.
Automotive Technician
Granville Toyota
Vancouver, BC
03.2016 - 04.2016
- Removed old oil, replaced filters, and added correct amounts of fluids.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Maintained garage safety protocols to meet regulatory and company expectations.
Car Washer & Auto Detailer
Pit Lane Hand Carwash & Detailing
Richmond, BC
03.2015 - 08.2015
- Cleaned interior and exterior of vehicles using a pressure washer, brushes, soap, and other cleaning materials.
- Scrubbed tires and wheels with specialized chemicals and polishes for maximum shine.
- Vacuumed upholstery in order to remove dust particles.
- Polished the exterior surfaces of cars to remove dirt and grime.
- Maintained cleanliness and organization of work area.
- Dried vehicles off after washings using microfiber towels to avoid streaks and smears.
- Inspected vehicles for noticeable defects such as dents, scratches, and torn upholstery.
Painter
Student Works Painting
North Vancouver, BC
07.2015 - 08.2015
- Repaired cracks in drywall prior to painting or wallpapering rooms.
- Prepared surfaces by washing, scraping, sanding, and patching holes.
- Applied paint with brushes, rollers, spray guns, or other equipment.
- Assessed work areas to determine safety measures required before beginning the job.
- Used ladders and scaffolds to reach high walls and ceilings.
- Cleaned and properly stored paint equipment and supplies at end of each workday.
Cashier
Café Tica
Vancouver, BC
06.2011 - 08.2012
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Resolved customer complaints professionally in accordance with company policy.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
Renovation Worker
Degan Construction Ltd
Richmond, BC
06.2011 - 08.2011
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
Education
Associate Degree - Psychology
Capilano University
North Vancouver, BC06.2025
Automotive Toyota Foundation -
British Columbia Institute of Technology
Burnaby, BC06.2016
High School Diploma -
Burnaby North Secondary School
Burnaby, BC07.2011
High School Diploma -
HKMA David Li Kwok Po College
Mong Kok(West), Kowloon, Hong Kong07.2009
Skills
- Class 5 driver license
- Standard first aid
- CPR certification
- AED training
- Automotive apprentice level 1
Languages
- English, Fluent, Speech, Written, Understanding
- Cantonese, Fluent, Speech, Understanding
- Mandarin, Basic, Understanding
- French, Basic, Speech, Written, Understanding
Languages
English
Native/ Bilingual
Cantonese
Native/ Bilingual
French
Elementary
Mandarin
Elementary
References
References available upon request.
Timeline
Automotive Technician
OkTire
06.2021 - Current
Automotive Tire Technician
Kaltire
08.2020 - 05.2021
Automotive Technician/Assistant Manager
Midas
03.2018 - 08.2019
Automotive Technician
Midas
01.2018 - 02.2018
Automotive Lube Technician
Valvoline Express Care – Lube and Oil Change
01.2017 - 10.2017
Automotive Tire Technician
KalTire
11.2016 - 01.2017
Lot Attendant
Destination Mazda
08.2016 - 11.2016
Automotive Technician
Granville Toyota
03.2016 - 04.2016
Painter
Student Works Painting
07.2015 - 08.2015
Car Washer & Auto Detailer
Pit Lane Hand Carwash & Detailing
03.2015 - 08.2015
Cashier
Café Tica
06.2011 - 08.2012
Renovation Worker
Degan Construction Ltd
06.2011 - 08.2011
Associate Degree - Psychology
Capilano University
Automotive Toyota Foundation -
British Columbia Institute of Technology
High School Diploma -
Burnaby North Secondary School
High School Diploma -
HKMA David Li Kwok Po College
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