Dynamic Director of Resident Services with a strong focus on patient care plans, staff management, and regulatory compliance. Successfully developed wellness initiatives that foster resident engagement and improved care outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Director of Resident Services
Carlton Senior Living
Pleasant Hill, CA
10.2023 - Current
Ensured that each resident is getting the appropriate care and services as identified by his/her physician and/or by the Community via the use of an appropriate appraisal tool.
Ensured Personal Service Plans are accurate and updated in a timely fashion.
Communicated any resident change of condition to the family and/or physician in a timely manner.
Supervised community Care Managers and LVNs.
Developed and implemented programs promoting residents' wellness and social interaction.
Maintained compliance with all Title 22 Regulations within the community.
Medication Manager
Carlton Senior Living
Pleasant Hill, CA
10.2021 - 10.2023
Ordered all pharmacy supplies and kept check on inventory levels.
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Maintained precise documentation of medication administration and resident observations in electronic systems.
Assisted in training new staff on best practices for medication handling and safety protocols.
Conducted thorough medication reviews to identify potential drug interactions or contraindications, ensuring patient safety.
Participated in ongoing professional development opportunities to stay current on best practices in medication management and patient care.
Enhanced patient safety by maintaining accurate medication records and administering medications as prescribed.
Education
High School Diploma -
High School Diploma -
Pittsburg High School
Pittsburg, CA
2009
Skills
Electronic Medical Records Management
Observational Skills
HIPAA Guidelines
Patient Advocacy
Creating patient care plans
Training and mentoring
Staff management
Customer service
Goal oriented
Certification
Residental Care Facility For the Elderly Administrator Certificate
Certified Surgical Technologist/Certified Surgical First Assistant, Orthopedic Services Coordinator at Firelands Regional Medical CenterCertified Surgical Technologist/Certified Surgical First Assistant, Orthopedic Services Coordinator at Firelands Regional Medical Center