Evangeline Munoz
486 Russel Road, Saskatoon,SK
Summary
Skilled Medical Administrative Assistant with extensive training in healthcare settings, proficient in electronic medical records management, and maintaining confidentiality standards. Adept at leveraging strong organizational and communication skills. Eager to contribute administrative support to enhance team efficiency in a dynamic healthcare environment.
Overview
19
19
years of professional experience
Work History
Environmental Services Housekeeper
Royal University Hospital
Saskatoon, SK
05.2015 - Current
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
Personal Support Worker
The Palisades Care Home
Saskatoon, SK
10.2014 - 05.2015
- Provided compassionate support to residents, ensuring comfort and well-being.
- Collaborated with healthcare professionals to implement individualized care plans.
- Streamlined communication processes between staff and families for improved service delivery.
Customer Service Officer Hotel Front Desk
The Marriott Hotel - Manila
Philippines
01.2007 - 01.2012
- Resolved guest inquiries and complaints efficiently, enhancing overall customer satisfaction. Answer high volume of calls everyday.
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Managed escalated issues with professionalism, maintaining brand reputation and guest loyalty.
Education
Medical Office Administration - Administrative Assistant
Eastern College Center For Distance Education
212 McAllister Drive, Unit 123, St. John, NB, E2J 02-2026
Bachelor of Science - Computer Science
Sta Catalina College
Legarda, Manila Philippines03-1994
Personal Support Worker - Certificate -
Saskatoon Trades And Skills Centre
Saskatoon, SK01-2015
Skills
Medical Office Administration Diploma with extensive training in:
- Medical Terminology
- MS Office Proficiency
- Electronic Medical Records Management
- Data Entry and filing
- Confidentiality and HIPPA compliance
- Medical Transcription and dictation
- Medical Office Procedure
10 years experience with SHA
5 years reception and customer service experience
Timeline
Environmental Services Housekeeper
Royal University Hospital
05.2015 - Current
Personal Support Worker
The Palisades Care Home
10.2014 - 05.2015
Customer Service Officer Hotel Front Desk
The Marriott Hotel - Manila
01.2007 - 01.2012
Medical Office Administration - Administrative Assistant
Eastern College Center For Distance Education
Bachelor of Science - Computer Science
Sta Catalina College
Personal Support Worker - Certificate -
Saskatoon Trades And Skills Centre
Graduated with Honors
I recently finish my Medical Office Administration Diploma, and graduated with honors. having been praise for my early submissions of my modules, paying attention to detail and my collaboration with other students.