Jonathan Anaya
Pinole
Summary
Dedicated Asset Protection Detective committed to maintaining public safety and safeguarding properties. Skilled in managing critical incidents and building strong client relationships through effective communication and prompt responses. Bilingual capabilities enhance community engagement and support diverse clientele.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Emergency Services Security Officer
Allied Universal Security Services
Walnut Creek
05.2023 - 05.2026
- Showcased excellent decision-making skills during critical incidents that required immediate attention or intervention for public safety purposes.
- Enhanced safety by conducting thorough security patrols and responding promptly to emergency situations.
- Safeguarded client properties from vandalism or theft through diligent observation and consistent enforcement of site-specific rules and regulations.
- Streamlined communication processes using emergency notification systems to efficiently alert key personnel during security breaches or critical incidents.
- Cultivated client relationships through timely and professional resolution of concerns.
Asset Protection Detective
Sun Valley Mall
CA
05.2022 - 03.2023
- Recovered stolen merchandise and apprehended shoplifters and individuals committing fraud, contributing to company asset protection.
- Investigate criminal violations against the person or property of any customer or associate committed on company premises.
- Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities.
- Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches, seizures, and evidence preservation.
- Conducted audits ensuring sales department compliance with merchandise exposure standards and asset protection policies, safeguarding company assets.
- Promoted shortage awareness and theft deterrence among associates through meetings and training events, enhancing overall security culture.
- Managed response to alarm conditions to ensure safety and security of the premises.
- Respond to customer and associates incidents to facilitate first aid and minimize company liability.
- Completed special assignments and conducted investigations to enhance store operations.
- Testify in court concerning any case, criminal or civil, wherein the company is a party of interest.
Sales Associate & Cashier
Lucky’s
Hercules
04.2021 - 04.2022
- Greeted customers entering mall and guided them to appropriate product sections to enhance shopping experience.
- Assisted customers in purchase decisions, providing tailored recommendations based on their needs.
- Maintained cash register, ensuring accurate tracking of revenue from sales.
- Accurately calculated all the discount offers when required.
- Tagged all the products with expiry date and prices.
- Managed cash balance at the end of each business day.
Education
High school Diploma -
Hercules High school
Hercules, CA07-2021
Skills
- Internal Investigations
- Incident Reporting
- Surveillance
- Risk Assessment
- Safety and Security
- De-escalation techniques
- Investigative techniques
- Report writing
- Technology
- Bilingual (Spanish)
- Communications
- Teamwork
- Adaptability
- Customer service
Certification
- C Driver’s License
- Macy’s Concord proud recognition Awards from AP Detective
- Guard Card licenses
- BLS certificate (basic life support)
Languages
Spanish
Professional
Timeline
Emergency Services Security Officer
Allied Universal Security Services
05.2023 - 05.2026
Asset Protection Detective
Sun Valley Mall
05.2022 - 03.2023
Sales Associate & Cashier
Lucky’s
04.2021 - 04.2022
High school Diploma -
Hercules High school