Jonas Christ Bulkuvind BOUSSANZI
Scarborough,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Sales Manager
NORTHERN EXPRESS GHANA LIMITED
05.2020 - 10.2023
- Overseeing the activities and performance of the sales
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Established and cultivated solid business relationships with new or existing customers.
- Managed accounts to retain existing relationships and grow share of business.
- Facilitated business by implementing practical networking techniques.
- Managed and developed a sales team.
Customer Service
KWAME SERVICE GHANA LTD
09.2019 - 03.2020
- Communicating with clients through various channels.
- Updating customer service database with new information, address changes, and contact details.
- Managing the itinerary and appointments and streamlined scheduling procedures.
- bringing critical issues to the customer service manager for resolution.
- Resolving issues through active listening and open-ended questioning, escalating major problems to the manager.
Stock Controller
J2M PIZZA
07.2018 - 08.2019
- Coordinating stock control operations with chefs, as well as the sales and finance departments.
- Maintaining effective team member communication.
- Monitoring the inventory levels in stockrooms and alerting management to any discrepancies.
- Processing and packaging stock items for customer purchases.
- Stocking designated items on shelves, end caps, and displays.
Education
Logistics And Supply Chain Management
Cambridge International College
Accra, Ghana01.2019
Skills
- Teamwork
- Creativity
- Problem-solving
- Dedication
- Proactivity
- Time management
- Hard work
- Motivation
- Adaptability
- Pressure handling
- Strategic Planning
- Solution Selling
- Staff Management
- CRM Software
- Shipping and Receiving Oversight
- Customer Complaint Resolution
Personal Information
Title: Logistician
Awards
Orbex trading (May 2019), Certificate of participation to forex traders training GHANA
Languages
French
Native or Bilingual
English
Professional Working
Additional Information
Microsoft Office (Word, Excel, Publisher, PowerPoint, Outlook, Windows) and Google apps.
I am currently learning more about digital marketing.
Timeline
Sales Manager
NORTHERN EXPRESS GHANA LIMITED
05.2020 - 10.2023
Customer Service
KWAME SERVICE GHANA LTD
09.2019 - 03.2020
Stock Controller
J2M PIZZA
07.2018 - 08.2019
Logistics And Supply Chain Management
Cambridge International College
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