Summary
Overview
Work History
Education
Skills
Timeline
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Jon Tannahill

Springhill

Summary

Resourceful Installation & Repair Tchnician for internet & satellite television. Dedicated to enhanding customers experience through friendliness & customer service. Excellent problem solving skills with demonstrated success in working both alone and as part of a team. Solid results in both training & supervising. Dependable & detail oriented to manage multiple tasks & priorities. Possesses strong problem solving abilities,. Demonstrates proficiency in ordering all hardware & supplies, while ensure an accurate account of all inventory. Detail oriented former franchisee of Needs Convenience Store & Gas Bar with extensive experience in operations management, including staffing, training and ordering of inventory. Proven track record in adhering to budgets & achieving monthly financial goals while utilizing Simply Accounting for revenue tracking & payroll processing. Skilled in compliance with regulations related to Tobacco, lottery/gaming and gas pump safety.

Overview

29
29
years of professional experience

Work History

NS Branch Manager/Internet and Satellite TV Tech

Cumberland Satellite
12.2018 - Current
  • Troubleshoot, repair and install Xplore Internet and Shaw Television services for residential and commercial accounts in Cumberland County and Southern New Brunswick for Cumberland Satellite LTD


  • Training all new employees for repairs and installations, ensuring all guidelines and safety standards are being adhered to at each job site.


  • working independently/without supervision in carrying out daily work assignments. Many jobs are completed using 30 foot extension ladders and in some cases a boom truck.


  • Order and maintain a sufficient inventory of all supplies and equipment required to carry out daily operations for both Cumberland County and Southern New Brunswick.


  • Responsible for inventory control of all serialized hardware on a 90 day rotational scale.


  • Processing all equipment returns in a timely manner



Franchisee Owner - Needs Convenience & Gas Bar

Self Employed
11.1995 - 12.2018
  • Managed daily operations of business including hiring and training staff


  • Supervised performance of workers with goals of improving producitivity, efficiency and cost savings


  • Prepared staff work schedules and assigned team members to specific duties


  • Liased with vendors and various outside agencies to secure product


  • Ensured compliance with applicable laws and regulations related to business operations, ie. Tobacco Access Act Regulations for NS, Lottery Commissions Regulation - Gaming Control Act and Fuel Safety Regulations - Technical Safety Act for NS


  • Ensured budgets were met each month with attainable results


  • Prepared weekly payroll


  • Completed daily, weekly and monthly accounting using Simply Accounting


  • Prepared and submitted government remittances as required


  • Managed all inventory and approved all orders prior to submission


  • Adhered to all company policies as set forth by Sobeys

Education

High School Diploma -

Amherst Regional High School
Amherst, NS
06-1986

Skills

  • Excellent work ethic
  • Effective communication
  • Customer service
  • Planning and prioritization
  • Multitasking capacity
  • Works well independently
  • Proficient in MS word, Excel & Simply Accounting
  • Inventory control procedures
  • Responding to and directing customer inquiries to the appropriate locations

Timeline

NS Branch Manager/Internet and Satellite TV Tech

Cumberland Satellite
12.2018 - Current

Franchisee Owner - Needs Convenience & Gas Bar

Self Employed
11.1995 - 12.2018

High School Diploma -

Amherst Regional High School

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Jon Tannahill