Jon Tannahill
980 Windham Hill Road, Springhill,NS
Summary
Resourceful Installation and Repair Technician for Internet and satellite television. Dedicated to enhancing customers experience through friendliness and customer service. Excellent problem solving skills with demonstrated success in working both alone and as part of a team. Solid results in both training and supervising. Dependable and detail-oriented to manage multiple tasks and priorities. Possesses strong problem-solving abilities, Demonstrates ability to order all hardware and supplies for the company while ensuing an accurate and uptodate account of all inventory.
Detail-oriented former franchisee of a convenience store and gas bar with extensive experience in operations management, including staffing, training, and inventory ordering. Proven track record of adhering to budgets and achieving monthly financial goals while utilizing Simply Accounting for revenue tracking and payroll processing. Skilled in compliance with regulations related to tobacco, lottery/gaming, and gas pump safety. Committed to leveraging operational expertise to enhance business performance in future endeavors.
Overview
29
29
years of professional experience
Work History
NS Branch Manager
Cumberland Satellite
Springhill, Nova Scotia
12.2018 - Current
- Troubleshoot, repair, and install Xplore Internet and Shaw Television services for residential and commercial accounts in Cumberland County and Southern New Brunswick for Cumberland Satellite LTD.
- Training all new employees for repairs and installations, ensuring all guidelines and safety standards are being adhered to at each job site.
- Supervision of employees as required and provide ongoing assistance/coaching as needed
- working independantly /without supervision in carrying out daily work assignments. Many jobs are completed using 30 foot extension ladders and in some cases a boom truck
- Order and maintain a sufficient inventory of all supplies and equipment required to carry out our daily operations for both Cumberland County and Southern NB.
- Responsible for inventory control of all serialized hardware on a 90 day rotational scale
- Processing all equipment returns in a timely manner
Franchisee Owner - Needs Convenience, Springhill
Self Employed
Springhill, NS
11.1995 - 12.2018
- Managed daily operations of business including hiring and training staff
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Prepared staff work schedules and assigned team members to specific duties.
- Ensured compliance with applicable laws and regulations related to business operations, ie. Tobacco Access Act Regulations for NS and Lottery Commisions Regulation - Gaming Control Act.
- Ensured that budgets were met each month with attainable results.ts
- Prepared weekly payroll
- Completed daily, weekly, and monthly accounting using Simply Accounting.
- preparing and submitting government remittances as required
- Managing all inventory and approving all orders prior to submission
- Adhered to all company policies as set forth by Head Office.
Education
Amherst Regional High School
Amherst, NS06-1986
Skills
- Excellent work ethic
- Planning and Prioritization
- Multitasking capacity
- Effective communication
- Proficient in MS Word, Excel, and Simply Accounting
- Works well independently or in a team setting
Timeline
NS Branch Manager
Cumberland Satellite
12.2018 - Current
Franchisee Owner - Needs Convenience, Springhill
Self Employed
11.1995 - 12.2018
Amherst Regional High School
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