Joli Speckmeyer
Lake Elsinore
Summary
Dynamic Restaurant Supervisor with a proven track record at Corky's Kitchen & Bakery, excelling in enhancing customer satisfaction and team performance. Expert in quality assurance and client support, adept at resolving complaints and mentoring staff for professional growth. Skilled in ensuring food safety compliance and fostering a positive dining experience. Professional and prepared restaurant management professional with robust experience in ensuring efficient operations and high-quality customer service. Strong focus on team collaboration and adapting to dynamic needs to achieve optimal results. Skilled in staff training, inventory management, and conflict resolution. Known for reliability, effective leadership, and fostering positive work environment.
Overview
13
13
years of professional experience
Work History
Restaurant Supervisor
Corky's Kitchen & Bakery
12.2011 - Current
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Hired, trained and mentored staff to meet and exceed high quality standards.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Monitored health and safety standards to maintain a clean, safe working environment.
- Enhanced team performance with regular evaluations and constructive feedback.
- Provided ongoing coaching for employees, nurturing professional growth opportunities within the organization.
Education
Degree of Cosmetology - Cosmetology
Coba
Orange, CA04-2004
High School Diploma -
La Mirada High School
La Mirada, CA06-1999
Skills
- Client Support
- Team Management
- Event Coordination Skills
- Workforce Education
- Client Relationship Management
- Quality Assurance
- Team management
- Staff supervision
- Food safety compliance
- Health and safety standards
- Restaurant policies and procedures
- Quality assurance
Timeline
Restaurant Supervisor
Corky's Kitchen & Bakery
12.2011 - Current
Degree of Cosmetology - Cosmetology
Coba
High School Diploma -
La Mirada High School
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