Jolene Tym
Edmonton
Summary
Effective communication and presentation skills Completed courses in criminal justice, counselling and psychology. Experience in the criminal justice field, as a Probation Officer Community Service/Fine Option Co–Coordinator for Edmonton. Achieved diploma in Correctional Services.
Professional with strong experience in therapeutic support, adept at fostering positive student relationships and ensuring effective treatment plans. Highly focused on team collaboration and adaptability, consistently delivering impactful results. Skilled in student support, taking data, and therapeutic techniques, with keen ability to respond to evolving needs and challenges. Reliable and results-driven, valued for strong communication and problem-solving abilities.
Overview
26
26
years of professional experience
Work History
Therapeutic Assistant in Behavioural Therapy
Edmonton Catholic Schools
11.2015 - Current
- Participated in ongoing professional development opportunities to stay current on best practices within the industry.
- Worked closely with a Emotional Behavioural Specialist to develop strategies to assist neurodiverse students to develop skills to become more successful in a classroom setting.
- Actively participated in team meetings or case conferences, contributing valuable insights related to student progress in the classroom.
- Facilitated student progress by providing support and guidance during individual and group sessions in social skills, self-regulation and anxiety practices..
- Supported students in achieving their goals by implementing strategies and providing encouragement and support throughout the therapeutic process.
- Improved students learning with consistent monitoring, reporting, and adjustments to behavioural plans.
Homemaker and After School Care Provider
01.2005 - Current
- Successful homemaker for my family since having my daughters in 2005 and 2007.
- Operate and facilitate a nurturing and educational private after school care program for the 2012 and 2013 school years to local children.
Individual Product Active Administrator
Alberta Blue Cross, Edmonton
01.2004 - 02.2005
- Administered health plans for individual customers and their families.
- Applied all changes to health plans as requested by customers.
- Adding additional family members, upgrading their plans to reflect additional coverage.
- Coordinated billing systems for customers such as automatic monthly withdrawals.
- Provided advanced customer services to customers.
Community Service and Fine Option Co-coordinator
Alberta Solicitor General, Correctional Services Attendant Centre
06.2002 - 01.2003
- Developed partnerships with various community organizations while assisting clients in finding suitable placements to complete their community service work and fines as imposed by the court.
Probation Officer
Alberta Solicitor General, Correctional Services Division
07.1999 - 06.2002
- Experience in the supervision of both Adult and Young offenders.
- Maintained proper supervision and case management on specialized caseloads.
- Responsible for offenders classified under Section 31 of the Criminal Code on Conditional Sentence orders.
- Compiled presentence and predisposition reports as requested by the Courts.
- Conducted home visits on offenders to ensure their compliance with conditions specified on their dispositions imposed by the Law Courts.
- Developed a thorough knowledge of all community programs, including innovative programs such as alternative measures and fine option.
- Developed a liaison with the Judicial System and various community services available in assisting offenders in the rehabilitation process.
- Proficient in the Justice Online Information System, ACOM, Word and E-mail.
Child and Youth Worker (Replacement Worker)
Catholic Social Services Protective Safehouse
05.1999 - 07.1999
- Provided supervision and protection to underage prostitutes under the provisions of new legislation.
- Generated intake assessments and progress reports as well as completing all proper discharge forms.
Education
Diploma - Correctional Services
Grant MacEwan Community College
Edmonton, Albertaundefined
Medicine Hat College
Medicine Hat, AlbertaNo Degree - Disability Studies
Edmonton Catholic School District
Edmonton, ABSkills
- Behavioral management
- Mental health support
- Self-care promotion
- Empathy development
- Autism spectrum
- Trauma-informed care
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Adaptability and flexibility
- Verbal and written communication
Languages
French
Limited Working
Timeline
Therapeutic Assistant in Behavioural Therapy
Edmonton Catholic Schools
11.2015 - Current
Homemaker and After School Care Provider
01.2005 - Current
Individual Product Active Administrator
Alberta Blue Cross, Edmonton
01.2004 - 02.2005
Community Service and Fine Option Co-coordinator
Alberta Solicitor General, Correctional Services Attendant Centre
06.2002 - 01.2003
Probation Officer
Alberta Solicitor General, Correctional Services Division
07.1999 - 06.2002
Child and Youth Worker (Replacement Worker)
Catholic Social Services Protective Safehouse
05.1999 - 07.1999
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Medicine Hat College
Diploma - Correctional Services
Grant MacEwan Community College
No Degree - Disability Studies
Edmonton Catholic School District
Training
- Attended a seminar on addictions, hosted by the University of Alberta.
- Attended an information session on Fetal Alcohol Syndrome and Fetal Alcohol Effects.
- Completed a two day suicide intervention workshop, instructed by Suicide Prevention.
- Training Programs in Calgary, Alberta.
Student Work Experience
- Field Placement January – April 1999
- Catholic Social Services Young Offender Group Home
- Conducted admission procedures and provided supervision to both male and female young offender in an open custody setting.
- Prepared monthly custody reports and daily log notes on offenders.
- Field Placement September – December 1998
- Edmonton South Probation Office
- Managed case files and conducted case management procedures according to departmental standards.
- Field Placement January – April 1998
- Edmonton Young Offender Centre
- Completed both admission and discharge procedures for offenders.
- Administered formal and informal counts, cell searches and strip searches.
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