SHAHEERA SHAHID

Provide support to children on the spectrum, assist with behavioral concerns while working under the guidance of an Emotional behavioural Specialist

Plan and implement programs or strategies for children on the spectrum to help with learning in the classroom

Develop materials related to various programs/strategies determined by the specialist

Monitor the effectiveness of programs/strategies used

Monitor the progress of the children receiving support

Communicate and share information with the classroom team regarding planned programs/strategies

Work collaboratively with the TABT team, EBS, classroom team and Instructional Coaches to develop and implement programs/strategies to enhance learning and address behavioral concerns

De-escalate and manage major behaviors when children experience dysregulation

Implement NVCI when necessary

Offer coaching to EA's using knowledge, experience and expertise as a TABT

• Use strong interpersonal communication skills to convey information to others.
• Maintain confidentiality and adhered to ethical guidelines, upholding the professional standards of the mental health field.
• Maintain strict confidentiality of caller information, upholding ethical standards while providing advocacy services.
• Provide crisis response services to callers, offering immediate emotional support and guidance during critical moments.
• Refer callers to specialists, institutions or support services as necessary.
• Train for risk assessments including suicide, domestic violence and child sexual assault.
• Coordinate with EPS or Child Protective Services if required.
• Trained in supportive listening, ensure callers receive accurate and appropriate resources if required.
• Support with curriculum development.

• Greet and communicate with customers to take beverage orders and offer recommendations based on taste preferences.
• Prepare and serve coffee, espresso drinks, blended coffees and teas.
• Maintain calm demeanor during high-volume periods and special events.
• Manage morning rush of customers daily with efficient, levelheaded customer service.
• Follow health, safety and sanitation guidelines to pass state inspections.
• Collect payments and provided accurate change.
• Address and resolve customer concerns to maintain brand loyalty.
• Consistently maintain high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

• Promote a sense of security for test-takers by maintaining confidentiality of candidate information and exam materials at all times.
• Undergo program training and attain knowledge on information systems.
• RCPSC/CRMCC Virtual proctor for doctors writing medical licensing examinations, invigilate candidates during their break station.
• Maintain an organized and respectful environment enforcing necessary exam protocols.
• Coordinate with team members from across the organization to ensure successful exam process.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Explored relations between community members, participated and did event photography for the Anti-Islamophobia Campaign displayed on Edmonton Transit System.
• Discussed requirements for grants and potential projects in association with funding.
• Partook in community outreach programs, building connections with various organizations within the same field of work.

• Greeted visitors or callers to handle questions or direct to appropriate staff.
• Maintained business records by updating customer information.
• Scheduled appointments with clients for referrals to community resources.
• Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
• Answered telephones, directed calls, and took messages.
• Coordinated office activities to streamline operations and promote compliance with organizational policies.
• Identified issues and utilized emotional intelligence and diplomatic communication to defuse.